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Not getting any Pop-up notifications

Posted: Tue Jan 22, 2013 4:20 pm
by karl_db
Hi, I joined Waze almost two weeks ago. I use it for every journey and contribute information relating to traffic on my routes. In the beginning, before I joined any Groups, I was getting pop-up notifications about issues with traffic, police etc. within a 5km radius. This was great for me.

However, last week I joined a variety of groups with hundreds of members I checked the box that says Allow Pop-up messages from ALL Groups that I am a member of. Since then, I have received absolutely no pop-up messages. I "unjoined" all of the groups for a day to see if this would make any difference and I still do not get any pop-up messages.

Please help. Am I doing something wrong?

Thank You in advance.

(Galaxy SII Gingerbread - Waze 3.5.3.0).

Re: Not getting any Pop-up notifications

Posted: Tue Jan 22, 2013 4:25 pm
by AlanOfTheBerg
Known issue. Other threads about it already. Mostly discussed in the client feedback threads in the client forum.

Re: Not getting any Pop-up notifications

Posted: Tue Jan 22, 2013 4:37 pm
by AlanOfTheBerg
Karl_db wrote:
AlanOfTheBerg wrote:Known issue. Other threads about it already. Mostly discussed in the client feedback threads in the client forum.
Thanks Alan,

I was looking in the wrong place for the answer.
Maybe something you wrote is key... I also have popups for groups selected. Maybe there's something which is causing a conflict. I'm going to try turning off group popups and see if the regular ones come back...

Re: Not getting any Pop-up notifications

Posted: Wed Jan 23, 2013 6:17 pm
by AlanOfTheBerg
CBenson wrote:The group popup setting does appear to affect the popup when at a standstill. I turned the group setting off and received more popups when at a standstill this morning.
Very interesting. (I forgot to check this last night.)

Re: Not getting any Pop-up notifications

Posted: Fri Jan 25, 2013 5:56 pm
by AlanOfTheBerg
I also tried the group notifications and it made no difference. I get zero popups and my radius has been set to all settings with no difference. Currently set to "All" and still nothing when stopped.

Re: Not getting any Pop-up notifications

Posted: Tue Jan 22, 2013 4:49 pm
by CBenson
Me too. I didn't know I had popups for groups selected until I read this thread and looked.

Re: Not getting any Pop-up notifications

Posted: Wed Jan 23, 2013 2:58 pm
by CBenson
The group popup setting does appear to affect the popup when at a standstill. I turned the group setting off and received more popups when at a standstill this morning.

Re: Not getting any Pop-up notifications

Posted: Fri Jan 25, 2013 9:45 am
by CBenson
No, what I did was to go to Settings>Social Networks>Pop-up reports and select "None." However, I now think I may have been hallucinating the results because I'm not getting pop-ups consistently when I stop. I do have the event radius set to "On route only" and am generally driving with navigation on.

Re: Not getting any Pop-up notifications

Posted: Fri Jan 25, 2013 2:12 pm
by CBenson
I received only 1 pop-up this morning. So there does not seem to be any correlation between the Pop-up reports setting and my receiving pop-ups when at a stand still.

Re: Not getting any Pop-up notifications

Posted: Tue Jan 22, 2013 4:29 pm
by karl_db
AlanOfTheBerg wrote:Known issue. Other threads about it already. Mostly discussed in the client feedback threads in the client forum.
Thanks Alan,

I was looking in the wrong place for the answer.