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My Places empty on Web page

Posted: Fri Feb 08, 2013 3:41 am
by davidlinker
When I go to Live Map --> Update Map --> Drives, I get a message that:

We can't find any of your drives.

Have you started driving with the Waze app yet? If so, please make sure you logged into the Map Editor with the same credentials you use in the app.


I've been using Waze since November last year - in three different countries. I started using it in Australia, then in Israel. When I changed countries, it wouldn't log in with my credentials so I created a new set. I then used this also in Israel. when I retruned to Australia, I can't remember whether I used the original or new credentials. The user names are djlinker and davidlinker. Neither of them show any "Drives". Using both credentials I've driven many hundreds or thousands of KMs.

Thanks
David

Re: My Places empty on Web page

Posted: Fri Feb 08, 2013 10:25 am
by AndyPoms
Waze has 3 infrastructures
  • NA - USA & Canada
  • ROTW - rest of the world
  • Israel
NA & ROTW share usernames, Israel does not (*Waze is currently merging the Israel servers into the ROTW infrastructure). As CBenson said, you need to make sure you are logging into the correct server.

Re: My Places empty on Web page

Posted: Fri Feb 08, 2013 8:26 am
by CBenson
When you go to Live Map --> Update Map --> Drives, are you by any chance on the North American server?