Missing route in Dashboard

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Missing route in Dashboard

Postby Arjenschroe » Tue Jul 20, 2010 12:22 am

I have driven a new road in Thailand, about 700km.

The road is still displayed in red on my mobile, but in "my dashboard" the route is still not displayed, while it is already 5 days ago.

Do I miss a setting, or is the system slow?

Regards, Aap
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Re: Missing route in Dashboard

Postby Arjenschroe » Sun Aug 08, 2010 1:24 pm

on the first place there was nothing in my dashboard, so nothing to edit, secondly, when I close recording new roads I receive a message that it can take up to 24hours to see the route in your dashboard. I noticed it takes often a week, and even then a lot is missing. my guess is that the servers can not handle the traffic. I drive in Thailand, what is new for Waze, so most of my roads are new. but I gave up already.
thanks, Arjen
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Re: Missing route in Dashboard

Postby PeterG » Wed Jul 28, 2010 8:42 am

support wrote:in order for you new road (700 km...respect! ;) ) to be embedded in map, you will have to edit the road.


How do you expect him to edit a road which - according to his post - doesn't show up in his dashboard?

Regards

Peter
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Re: Missing route in Dashboard

Postby SnackBarHarses » Sun Aug 08, 2010 12:38 pm

sometimes you need to wait a few days before your last routes appears in your dashboard. besides that, you have to wait a few minutes before the last tracks are loaded into your "my dashboard" page.
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Re: Missing route in Dashboard

Postby SnackBarHarses » Mon Aug 09, 2010 10:28 am

I suggest you to send an email to support (alpha@waze.com) because this seems something the community cannot fix.

Keep on recording, maybe there is a solution :)
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Re: Missing route in Dashboard

Postby support » Tue Jul 20, 2010 10:52 am

Arjenschroe wrote:I have driven a new road in Thailand, about 700km.

The road is still displayed in red on my mobile, but in "my dashboard" the route is still not displayed, while it is already 5 days ago.

Do I miss a setting, or is the system slow?

Regards, Aap



hi Aap!

in order for you new road (700 km...respect! ;) ) to be embedded in map, you will have to edit the road.
just take a look at this wiki article - http://www.waze.com/wiki/index.php/Edit ... on_the_map

if you'll have any more questions, don't be shy - you can either post your questions here, or send an email to alpha@waze.com

cheers!

Ori
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Re: Missing route in Dashboard

Postby unwallflower » Wed Jul 28, 2010 3:07 pm

PeterG wrote:
support wrote:in order for you new road (700 km...respect! ;) ) to be embedded in map, you will have to edit the road.


How do you expect him to edit a road which - according to his post - doesn't show up in his dashboard?

Regards

Peter


I was wondering the same thing, but thought maybe I was missing something! O.o

Arjenschroe - I'm having the same problem, but I'm only missing 100 miles of roads in my dashboard. According to waze they have just magically "disappeared"... :roll:. I hope that isn't the case for you!
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