Waze takes me to street behind house (fail)

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Waze takes me to street behind house (fail)

Postby fcaf9c101b7d415693998bb99accd2c1 » Sat May 18, 2019 10:40 am

So I found recently that Waze has taken me to the incorrect address several times now.

This has been extremely embarrassing due to travelling with work colleagues etc. and I end up in the wrong location.


2 examples - 150 Coates Avenue in Auckland, takes me to the street behind the house on Tautari Str, but there is no access to the house from this address, and then 666a Beach Rd, in Browns Bay (also Auckland) it takes me to Nigel Rd. You can enter these addresses into the Waze app yourself and should get a similar result.

Both of these streets are the ones BEHIND the house in question... but when I enter an address, that is the address I want. I've logged a fault with Waze directly but support has been absolutely useless, telling me to relog the issue as a possible solution...

Any ideas??
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Re: Waze takes me to street behind house (fail)

Postby deanonzl » Sat May 18, 2019 3:38 pm

Hi, thanks for letting us know.
When the addresses were imported, long driveways were a problem as they are sometimes closer to other streets.
We are still adjusting them.
I have corrected both of you examples to the correct location, allow a few days for the updates to become live.
If you have the locations saves as a favourite, please delete them & search again.
You can also report these via the app, press Orange button, map issue, incorrect address.
That will leave a location pin for us to follow.
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Re: Waze takes me to street behind house (fail)

Postby fcaf9c101b7d415693998bb99accd2c1 » Sun May 19, 2019 8:27 am

Ah thank you - that makes so much sense now. I just couldn't understand why it would take me to a different street. Is there any way to make a run through on the database and check for these kind of inconsistencies, where a given street address maps to a different street perhaps?
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Re: Waze takes me to street behind house (fail)

Postby deanonzl » Sun May 19, 2019 12:04 pm

Alas no, each number is stored with a geographic location & we only know when someone contacts us.
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