Waze US Mentorship Program - Trial

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Re: Waze US Mentorship Program - Trial

Postby txemt » Thu Mar 20, 2014 4:33 am

Here's a question: What happens when editor123(2) does something Jemay had mentored to him which doesn't apply for a certain state editor123(2) is editing in but gets corrected by a 5 or 6 who resides and/or manages said state, but editor123 refuses to listen to the 5 or 6 or tells the 5 or 6 "this is how I was taught and I'm doing it how I was taught" and continues to do it wrong?

Example:
Alleys are authorized in California, but not authorized in Texas. I'd be pretty unhappy if editor123(2) told me they're editing alleys because the mentor told them to add alleys into the editor. If I told editor123(2) to stop adding alleys in Texas and he doesn't want to listen to reason, what good does it do for editor123(2) who's now being told two different things to do in the editor?
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Re: Waze US Mentorship Program - Trial

Postby txemt » Thu Mar 27, 2014 2:24 am

Can we not harass people into joining the program as mentors? I've had two people complain to me. I've already expressed zero interest in being a formal mentor, can we please stop with the harassment of those who have expressed no interest?
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Tue Mar 18, 2014 9:18 pm

From discussions with others working on this concept, I would describe it as a one strongly supported by Waze staff to help expedite motivated editors up the ranks more quickly. To do this, it was intended to be a more formal, one-on-one, intensive engagement with a start, objectives, and and end. The intent was to increase editing level immediately or in the middle of mentoring with the notion that level could be reduced if the Mentee didn't sufficiently engage.

OrbitC is leading. I have assisted by creating some draft documents that have yet to be shared including (1) a helpful process to consider when engaged in 1:1 mentoring, (2) Training and agreement for Mentors, and (3) agreed upon process or "management" of mentoring by Mentors so we have some consistency. We'll take advantage of some other tutorial efforts underway by Waze staff, and hopefully expand the tutorial material.

Because there is some risk in "more quickly," there was some intent to make this a "Formal Mentoring Program" where we both carefully select the Mentors and the Mentees. The objective was to not make mistakes in increasing levels and to make it enjoyable by everyone -- to make it a success. Mentors and Mentee both have to commit to this, and therefore one Mentor can only take on so many Mentees at a time.

It was not intended to replace all the existing informal mentoring going on, which is a great thing. It was intended to learn from the few examples where some informal Mentors and Mentees really committed to take time to improve. As such, everyone that becomes a Mentor will have to agree to a list of attributes and approaches before they are accepted as a Formal Waze Mentor. Waze staff said another "badge" and designation would likely be added to all those who are accepted into the Mentor position. Just because you're a level-6 or a Global Champ doesn't mean you would make a good Mentor. You have to have patience, interest in teaching, and the time to do it.

We discussed this "Trial" yesterday because (how I interpreted it), we could use a little more experience before launching a complete Waze Formal Mentoring activity. We could work out some bugs, get some lessons learned, and at the same time start to build a cadre of Mentors.
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Wed Mar 19, 2014 11:09 pm

jeigh17 wrote:Teach me oh great ones. Count me in. A more formal approach to mentorship is very much appreciated. And like others have already said, I'm willing to in turn mentor others when I too reach "enlightenment".


Ha ha! I think that once we reach enlightenment, we should change our signature graphic to show a yellow glow around the back of the Wazer icon! I haven't talked to OrbitC about diplomas yet, but maybe we can work on that...
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Fri Mar 21, 2014 1:48 am

Three draft Formal Mentoring documents are now on the Wiki at:

https://wiki.waze.com/wiki/Mentoring/USA
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Tue Mar 25, 2014 7:35 pm

redviper26 wrote:Hey guys,

The second presentation is ready. This one is about community roles, and as with the previous one it's a basis for your changes and adjustments.

You'll need to ask for viewing permissions - I'll grant them of course :)

Let me know what you think,

Noam


Hi Noam, thanks for doing this. Here are some comments per your request. I don't feel strongly about any of them, but perhaps they might improve the content and use of the slides.

Community Roles
  • Although it can be inferred by later slides, maybe you want to say why community roles are important right from the start. Why would it be important to a new editor? You make the point that the community is the "beating heart" but having some insight on the slide of what the Community does for Waze would be good. Much of Waze is sourced from the community, so it is important for many aspects, including editing. It's important because users report activity by driving and sending in reports. The community helps with localization. The community informs the technical staff at Waze, etc.

Experts
  • When you say "Experts are Champs who mastered a certain field-
    be it Routing, Android, iOS or localization," it made me wonder why an Expert has to be a Champ. It would seem that you're constraining yourself on all these by making a requirement that the be a champ. An expert could be a level-3 editor that is really good in something.
  • I would list the types of experts you already have over on the side so people get an idea of the breadth of the current categories. For instance, you don't mention Editing as an expertise field, but it is (or was).
  • Your connection to Experts is mostly through a connection to Waze. Aren't they also a resource for the community to ask questions, such as someone asking why a particular issue exists on an Android device?

Regional Managers
  • I thought this could use more detail if this presentation is just for the US, such as AM assignment. If this is for broader world community, then that probably doesn't make sense.

Other
  • Do you want to list "Mentor" as a new community role since that is being developed for Formal Mentoring?
  • Without going into a lot of detail, I think you could extend one of your comments with another slide -- one about what is not exactly a community role. Listing that editing rank, AM, and CM are not specifically community roles might help clear confusion. Mentioning that AM and CM have implications in community roles would also be important. It is harder to be a AM, and even more, a CM, without getting involved in the community somehow.
  • This looks like a quick presentation unless elaborated by the presenter. A presenter might want to have more notes or activity about their presentation. For instance, if I were giving this I would likely:
    • Break away from the slides to show the US board and all the regions, then point out the RCs.
    • Go to "Board index ‹ Community ‹ Experts" on the forum to show that area after the Experts page.
    • So... perhaps you want a hyperlink on relevant pages to where more resources can be found in the Forum when it makes sense.
  • Since this is about people, having some people's faces and people working together (better if Waze-related, but even stock photos would be better than nothing) might liven up the slides a bit and hold more interest.
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Thu Mar 27, 2014 12:48 am

qwaletee wrote:My question was, really, is this prezo intended to be just that?


My take on it is that the presentation is one resource we can rely upon for training editors, holding webinars, helping them through informal mentoring that goes on all the time, or for use in formal mentoring. I believe that more are to come and we're encouraged to create draft content for items that we think are needed.
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Thu Mar 27, 2014 3:38 am

Hi -- sorry about that if I was the one doing "harassing." I had asked txemt to consider being a mentor via PM earlier today. I also tried to tease a little bit about it in WME chat -- but obviously may have gone too far. Sorry about that if my joking was too much.

It was there where I went to WME Chat this evening to look around for those rank-4 to rank-6 editors that were actively participating in editing. I thought that might be a great pool of people to just ask about it. I posted in WME chat my intentions to ask if anyone was interested, but that's about it.

I also want to mention publicly that both OrbitC and I want to impose no pressure to become a Formal Mentor. It's really up to everyone. We do want to ask though in order to get a pool of volunteers that can do this once in a while. Great Champs here are potential Mentors and some have have told us they can't do it for one reason or another. Most have already maxed out their time on other projects around Waze. That's completely understandable. Let's not burn out!

As a reminder, I believe OrbitC is currently keeping track of and updating a list of those that have decided to help on the first post of this thread. I am going to work on three formal mentoring activities in this trial as a way to judge the viability of this and our approach.
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Sun Mar 30, 2014 11:47 pm

Here is a new webinar set of slides that talks about "Mentoring." I was inspired by some critique to realize that almost all learning on Waze is via mentoring of one type or another. I defined three ways for Informal Mentoring and, of course, put in Formal Mentoring. This helps consider context between them because everyone is in a different place and has different needs at a particular time. There is something for everyone in the way we provide training and help. Formal Mentoring is just one tool we can add to that toolbox.

The link to the existing presentation is here:
https://docs.google.com/presentation/d/ ... sp=sharing

What do you think?
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Re: Waze US Mentorship Program - Trial

Postby vectorspace » Fri Apr 04, 2014 1:42 am

qwaletee wrote:נועם חרוץ, מהיר, ומומחה


I am glad there is Google Translate... I agree.
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