Map Raid! West Virginia

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Re: Map Raid! West Virginia

Postby JasonN899 » Sat Apr 22, 2017 10:22 pm

At the end of Map Raid! West Virginia we conducted an Exit Interview survey to see what items we excelled at and what areas we could improve on for the next raid.

Out of 327 raiders that signed up for the raid we had 127 raiders complete the survey. THANK YOU!!!

Some of the questions asked included rating the overall raid experience, length, responsiveness of leadership, goals, wiki, use of GHO including the main chat room, group size as well as group leadership. We also asked an open ended question for anyone that deserved recognition as well as comments as to what the raider, if they had a chance to run a raid, would do differently.

Overall Rating of the raid was very good, we had 89 raiders rate the raid a four, and five. And only seven raiders rate a one or two.

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We asked the raiders to rate the “Goals of the MapRaid”. Was there enough to do? Enough to keep them busy?
77.9% (99) of survey responses rated us a four or five giving us good information that we had good goals. Some opportunities that came out of the comments were that there was too much to do. That some raiders felt that they were never able to leave the first goal of basemap. There were also some concerning comments that a couple raiders didn't know that there were goals. (How does this happen??)

Length of the raid received very good feedback. 60.6% (77) of raiders that took the exit survey said that the raid was “Just Right”. 33.9% (43) felt that it was too short.

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Comments we received on length of raid were mixed, many felt that there was “too much basemap and too little time”. We also received many comments praising us for leaving the raid area open for an extra week so people could “finish their work”. An overarching sentiment is that there is “still plenty of work to do”.

We then asked about responsiveness to issues, locks, or questions. 85.9% (109) of raiders that took the survey rated either a four or five. Great comments were received mentioning group leaders and overall higher rank editors that helped with up and down locks and overall “mentoring” within the groups.

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We asked to rate the effectiveness of the Group Leadership. An amazing 85.1% (108) of raiders rated the group leadership a four or five. We also received great compliments for the leaders. And one scolding JasonN899 for using @all too often :). It was concerning to see that multiple raiders either didn’t interact or didn’t even know there were group leaders. Seeing as we had 3 assigned to every group.

Looking at the raid wiki 84.2% (107) of raiders rated us a four or five, giving us good compliments on the wiki.

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Within the comments we received good information. Compliments on the detail and information, but we received some “blow back” on changes to the guidance/wiki during the middle of the raid. For example the addition and clarification of ALT name guidance for city names.

We then asked the million dollar question, rating of Google Hangouts. We received mixed reviews, as you can see in the chart below. We received many comments regarding the use of Slack, and many people that had never used GHO before. Also some good information regarding the “missing of announcements” in the GHO’s. Meaning we or the group leaders announced something and it was missed by people that either didn't scroll back or were not on when it was announced.

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For the 2nd half of the GHO question, we asked how the raiders liked being “joined together” in a Main Chat as soon as they signed up. (before the raid) 77.2% said that they liked being in the main chat and liked talking to everyone and getting to know the other raiders. But 22.8% felt that it was “unnecessary” due to the amount of “off topic” chatter that was “clogging up the chat”.

The raiders loved the group size. 81.1% (103) of raiders said that the group size was “just right”.

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A lot thought that 60+ people would be too crazy or too packed, but turned out that it worked at well.

For those that would like to peruse the whole survey, including all graphs and notes, it can be found in this document.

Thanks to everyone for your feedback and input. We always strive to improve and this was a great tool to get everyone's thoughts.
Last edited by JasonN899 on Fri Apr 28, 2017 11:32 pm, edited 3 times in total.
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Re: Map Raid! West Virginia

Postby ply8808 » Sat Apr 29, 2017 12:10 am

The above post by Jason was moved here for all to view, it is excellent info gathered from the survey.
Well done Jason :D
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Re: Map Raid! West Virginia

Postby tenetienne » Sat Apr 29, 2017 12:43 am

Nice job Jason. I'm sure it took a while to sift through everything and put it all together as succinctly as you did. It's definitely nice being a member of a raid, but I knew I was also not paying as much attention to my main area as I should. I know, it's a juggling act no matter what, but I'd do it again in a heartbeat; the raid I mean.
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Re: Map Raid! West Virginia

Postby juliansean » Sat Apr 29, 2017 5:31 am

Great job getting the results posted!


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Re: Map Raid! West Virginia

Postby ply8808 » Sat Apr 29, 2017 5:51 pm

Greetings WV mapraiders,
First allow me to congratulate all on a event well done and the major improvement to the waze navigation in the state of West Virginia, thank you all.
Now I want to address concerns regarding mapraid promotions, I will personally accept the responsibility of missing the misleading language in the wazeopdia here:
https://wazeopedia.waze.com/wiki/USA/We ... Promotions
Although this was copied from the standard page, I should have recognized that it would cause issues of expectations after the raid.
The group leaders/raid leaders do make recommendations, but editors come from different regions to participate and the recommendations are sent to their home region RC for consideration. The RCs then are the final approving party as they will consider the recommendation along with the editor's full editing history, this allows for accurate decisions based on editing career verses a single event.
Please forgive the oversight, and we will look at adjusting the wazeopedia page to avoid the misleading language that may have caused expectations.
Please send me a PM if needed or post comments here if discussion is preferred.
Thank you,
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Re: Map Raid! West Virginia

Postby roarlions1 » Sat Apr 29, 2017 6:09 pm

That's terrific detail and very enlightening to read all of the feedback by various editors. Would definitely like to see again in the future. Thanks!
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