I finally pointed them to the numbers they needed to look at and they recognized the problem. Apparently it's been going on on the World server for a LONG time, and it just started on the US server a couple of weeks ago. It wasn't just the candies, but also some driving points, and hazard reporting points.
They started a process on the world server a couple of days ago to fix it, so that's why there was a jump in points over there.
There's a note about the whole thing on the status page.
They started a process on the world server a couple of days ago to fix it, so that's why there was a jump in points over there.
There's a note about the whole thing on the status page.
Re: Points, scoreboard and ranking problems