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Scoreboard and ranking problems

Posted: Sun Jul 24, 2011 2:41 pm
by
Hi all,
We are still having difficulties with the points and scoreboard. We realize this is a big frustration for veterans as well as waze-babies, and will do our best to solve this as soon as possible, but at this time it looks like it will be delayed for at least a few more days.
Please keep following status.waze.com for more information and updates. We will also update the forums.

This problem is on http://www.waze.com only (USA and Canada wazers). On the world.waze.com (the rest of the world) we might have small delays, but other than that - the points should updated.

thank you for your patience.

Re: Points, scoreboard and ranking problems

Posted: Thu Jul 28, 2011 5:13 am
by AlanOfTheBerg
Tomorrow is their last work day of the week, and I think that previous planned installs/updates on Thursday haven't gone in as proposed. Usually, we've received major updates like this on a Sunday, which makes much more sense as they are then around all day to fix lingering issues

Re: Points, scoreboard and ranking problems

Posted: Tue Aug 02, 2011 3:23 pm
by AlanOfTheBerg
Atchoo wrote:thank you for posting this update...is there anyway to get updates directly on the phone rather than having to search for this information on the boards?
You can subscribe to the feed of status.waze.com. There are likely some online feed aggregators which may also integrate with your phone and you could, if you don't have a smartphone, elect to get SMS msgs when a feed updates, etc.

If you have a smartphone, there are apps like Tapatalk which allow you to read the forums outside of a browser. You can also, once there is a thread about an issue, subscribe to the thread and get email updates when the thread gets posts.

Probably not exactly what you were looking for, but there are some useful options.

Re: Points, scoreboard and ranking problems

Posted: Tue Aug 02, 2011 11:09 pm
by AlanOfTheBerg
Very nice. I concur. I hope this is a fix, not a one-time special update patch thing.

Re: Points, scoreboard and ranking problems

Posted: Mon Aug 15, 2011 2:41 pm
by AlanOfTheBerg
gettingthere wrote:It looks like the weekly scoreboard numbers are finally recalculating on the US/Canada server.
I still show the last update was 8/11. If things were working correctly without intervention, we should see multiple updates per day. That's why the time is listed on the Rank section.

We're better than before, but still not updating as frequently as it used to or is designed to.

Re: Points, scoreboard and ranking problems

Posted: Mon Aug 15, 2011 2:53 pm
by AlanOfTheBerg
gettingthere wrote:I suppose you should file a complaint with the management :lol:
Nah, I think they're aware. :P
gettingthere wrote:My last rank update was also 8/11/2011 5pm. Recent routes last updated 8/13/2011 with routes showing until 8/11/2011.
Ditto. For Rank, that's nearly 4 days delayed. Not especially good for a process which used to update multiple times per day.

Re: Points, scoreboard and ranking problems

Posted: Wed Aug 17, 2011 2:52 pm
by AlanOfTheBerg
They kick-started the points update for NA and points are updated as of 8/16. Krankyd wrote on the status site that they should be working fine, but I don't know if they have made the process run less frequently now...

And dangit, I dropped a rank again! :(

Re: Points, scoreboard and ranking problems

Posted: Tue Sep 27, 2011 4:24 pm
by AlanOfTheBerg
gettingthere wrote:Looks like the US/Canada server is now having points delays, again.

Last update 9/21/11 (6 days ago) 5pm.
My dashboard shows route update 9/26 with routes through 9/23 showing, and rank updated 9/24.

Re: Points, scoreboard and ranking problems

Posted: Tue Oct 11, 2011 6:10 pm
by AlanOfTheBerg
gettingthere wrote:US/Canada Dashboard/Scoreboard falling behind again. Last rank update for me 5 days ago. 10/6/2011, 5pm.
Mine says 10/9...

Points, scoreboard and ranking problems

Posted: Mon Oct 17, 2011 1:00 am
by AlanOfTheBerg
MicBicPic wrote:Im sure this has been asked before but Ive put about 600 miles on my car this week while logged into waze..... and the points / rank hasnt moved.... why is this?
It had been asked many times, and so there is a entry in the FAQ on the wiki. Short answer: it takes several days for Waze to process routes. Longer routes also take more time than shorter routes so you may see more recent shorter routes before older longer ones. Waze used gps data for more than just showing users their routes.


--
If it looks strange, or I used bad grammar or misspelled anything, it's my phone's fault.

Points, scoreboard and ranking problems

Posted: Mon Oct 17, 2011 1:00 am
by AlanOfTheBerg
MicBicPic wrote:Im sure this has been asked before but Ive put about 600 miles on my car this week while logged into waze..... and the points / rank hasnt moved.... why is this?
It had been asked many times, and so there is a entry in the FAQ on the wiki. Short answer: it takes several days for Waze to process routes. Longer routes also take more time than shorter routes so you may see more recent shorter routes before older longer ones. Waze used gps data for more than just showing users their routes.


--
If it looks strange, or I used bad grammar or misspelled anything, it's my phone's fault.