Points, scoreboard and ranking problems

by **gettingthere** » Fri Jul 13, 2012 11:44 pm

I think that they are probably overwhelmed with support requests with 1.8 million new Wazers signing up in the past month. 20 million Waze accounts in total.

http://www.waze.com/blog

by **gettingthere** » Sat Jul 14, 2012 4:46 pm

svx-biker wrote:I would think that's the reason. Also the subject line may have an impact - Candies or points not earned is probably a mail they get quite often.

Which is a big problem. Waze needs to make it work properly so they are not getting these types of support requests or reevaluate what is important. The navigation and traffic avoidance are the primary features. Focus on activities that support these functions. The points should be a driver of this but not something that is generating support request. Waze support is surely wasting so much valuable time on 'silly' support requests.

by **gianekaren** » Fri May 25, 2012 2:23 am

i'm missing 3k points...
the dashboard was 3k more than the scoreboard (not updated).. now the dashboard went back the same as the scoreboard...same points... but the not updated one...so i'm missing some points..

by **gianekaren** » Thu Jul 26, 2012 11:22 am

my point...

Rank, last updated: ?
0 points
Map Updates: 0
Driving Alerts: 0
New Recorded Miles: 0.0
Existing Miles: 0.0
Offline Existing Miles: 0.0
Resolved Update Requests: 0
Forum Posts: 0
House Numbers: 0
Waze Cookie Eater feet: 0.0
Your Ranking: 2462 12-

now it's 2 days that is like that...why??
I'm on the right server....

by **gianekaren** » Fri Jul 27, 2012 12:25 pm

still the same today.....

by **gianekaren** » Mon Aug 06, 2012 2:35 pm

that was one week ago.. i'm still missing 3k points..

by **Gizbar** » Sat Aug 13, 2011 7:33 pm

I still got this: Rank, last updated: 8.6.2011, 2:00 And today is Aug 13. Got no point update in the mobile either. The cartousche editor started working today after more than a week with problems, but the update of the mobile maps have not happened the last two weeks. All editing done during these weeks seems erased. All new roads marked the last week when driving seems gone. Not funny. :cry:

Wiki Profile · by **GizmoGuy411** » Wed Jan 11, 2012 3:11 am

I don't track my points as much as some of you, but I was pleased to see I jumped from the 17th to the 14th position in the national ranks.

Did I notice that there are 3 from Ohio that are in the top 50? Not bad when compared to those bigger states with a few more Wazers in the top 50.

Wiki Profile · by **GizmoGuy411** » Wed Feb 22, 2012 7:26 pm

Someone must have found the warehouse where they store all those editing candies!

Just save me the grape flavored ones.

Sent from my Galaxy Nexus using Tapatalk

by **GPSRitter** » Thu May 31, 2012 6:20 pm

Hi all,

I see additionally a deviation between points shown in the Apps on my iPhone as well as Android or BB and the Dashboard. All mobile devices show 828 points since a week now, even having driven over a 200 points bonus today morning. Nevertheless, the Dashboard shows more than 4000 points. Any clue what this could be?

regards,