seanhussey wrote:I'm a new user, but I apparently created an account over 2 years ago. Once I got access back to that account, I was able to use the app just fine.
As Jason300 mentioned, your forum account information shows you only joined two days ago. Did you have someone at Waze fix something on your account that actually ended up just giving you a new one? Either way Jason300 was likely correct that you just need to wait a few more days. It is rare that people's accounts do not collect the actual points they achieve.
Welcome to Waze.