Catchall thread for discussion of missing points and drives

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Re: No new points

Postby AlanOfTheBerg » Tue Oct 09, 2012 3:50 pm

Waze is aware of the issue (as of today, is the only time I heard directly). They say the points processes should be caught up in about 2 days, which is October 9.
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Re: My Drives delay

Postby AlanOfTheBerg » Tue Oct 09, 2012 6:36 pm

shawndoc wrote:Points on my dashboard haven't been updated since the 5th, and UR's from the last few days have been delayed. So it looks like they've having some issues, not just on drives.

viewtopic.php?p=260400#p260400
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Re: No points update, and Status page unresponsive

Postby AlanOfTheBerg » Tue Oct 09, 2012 9:41 pm

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Re: Driving & Point delay?

Postby AlanOfTheBerg » Tue Oct 09, 2012 9:42 pm

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Re: Catchall thread for discussion of missing points and dri

Postby AlanOfTheBerg » Fri Oct 12, 2012 4:21 am

Drives were updated, but still remain 3-4 days behind in the US. Points were stalled, so they updated them and mine show updated 10-10, but appear to be stalled again, like the automatic process is failing.
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Re: Catchall thread for discussion of missing points and dri

Postby AlanOfTheBerg » Fri Oct 12, 2012 8:46 pm

Rynerson27 wrote:They update here in the states, just slowly. It's not like you're getting anything from Waze points.

Last statement is totally true. However, some of us are not worried about the points, but when a service slows down so significantly, we feel we need to ensure Waze knows about it. So far, they acknowledged the problem with sessions early this week and said it'd be fixed by x date. It got fixed once, but still is an issue, so isn't fixed.
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Re: Catchall thread for discussion of missing points and dri

Postby AlanOfTheBerg » Fri Oct 12, 2012 9:06 pm

McCracken808 wrote:Two things.
1. I really don't care about points. I enjoy editing, so I was trying to verify roads and expand my area to edit. I was just embellishing the story a bit. Don't assume you know me, or my intentions.

2. Hawaii IS a state.

Your little story about being responsible for "the crash" made me laugh. :D

#2: Well, duh, but why does it keep moving around? I look at a paper map and it's just off california. Then another one has it further north. Sometimes, it's next to Mexico. Maybe they need to tether that thing to the ocean floor or something? :shock:
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Re: Catchall thread for discussion of missing points and dri

Postby AlanOfTheBerg » Mon Oct 15, 2012 12:08 am

brianc121569 wrote:I'm only 2 weeks on Waze. Points update once a week, when the points update it's wrong. While driving, every half mile people have reported hazards when there are none. Beginning to feel its a waste of time

Until 2 weeks ago, points were updating at least daily. Just because you think the points are wrong, doesn't mean they are. You'd have to open a support ticket and be very specific about how many points of what type are missing.

Just because they aren't a hazard when you get there doesn't mean it wasn't a hazard when someone posted it. Check out the time and see how long ago it was posted. Some people, because you get these super awesome points, will post hazards which do not exist.
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Re: Catchall thread for discussion of missing points and dri

Postby AlanOfTheBerg » Tue Oct 16, 2012 4:35 pm

Looks like the drives are being processed, but any URs from the drives are missing the requested route info.
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Re: Catchall thread for discussion of missing points and dri

Postby AlanOfTheBerg » Tue Oct 16, 2012 5:57 pm

darkrider42 wrote:Just my luck I joined 7 days ago, huh? ;) I still have map edits around my house I'm anxious to make. Although, thanks to someone else's suggestion, I have already gotten Google maps to move my home address marker from the middle of my backyard to the driveway! :-)

In the US, google does not provide address results to Waze. Only bing does at this time.
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