Many users with names like world_xxxxxxxx

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Re: Many users with names like world_xxxxxxxx

Postby AndyPoms » Tue Mar 12, 2013 9:00 am

world_b85zy5cs wrote:Hi

I can confirm that it's, at the moment, impossible for me to change my username to a proper one without loosing my current points.

I'm now on world_b85zy5cs, I would like Sweo, which I use as nick.

When I first installed the app, I connected via Facebook which caused Waze to create this temporary username for me.

When I tried to register a proper name, Waze complained that the e-mail was already in use.

The only option I found at the time to log on to my dashboard etc. was to use the recover password function.
By doing so, Waze e-mailed me an automatically created password, which I could use to log on to the site, edit the map, etc..

The instruction on the support site on how to create a username under settings - account & login - username & password isn't working for me since my world_**** username and password are already there.

To loose my accumulated points isn't appealing. But still, I would like the opportunity to become an area manager in the future.

I hope the people at Waze are working with this issue, making it possible to rename the account without deleting it.
-Can someone confirm?

Best regards.
Sverker.
Sweden



Go to http://world.waze.com/support and search "username" (without the quotes) and you should get instructions to change your temporary account to a full one. We've had a few reports of those instructions not working, but it is still worth trying.
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Re: Many users with names like world_xxxxxxxx

Postby davipt » Tue Mar 12, 2013 9:09 am

world_b85zy5cs wrote:Hi

I can confirm that it's, at the moment, impossible for me to change my username to a proper one without loosing my current points.

I'm now on world_b85zy5cs, I would like Sweo, which I use as nick.

When I first installed the app, I connected via Facebook which caused Waze to create this temporary username for me.


If you used facebook, try the following:
- remove the app
- reinstall the app
- on start, click on login and then login with Facebook
- double check it's your account on wazer->my wazer -> age of your account for example
- follow the faq instructions: settings->waze account-> register -> enter new username, pass, nickname and the email address, which can be the one from Facebook, of if you get an error, any other email.
- login into the client with that username
- on the forum, click on the footer on the "clear all cookies" and login with the new account.

The trick is to start from scratch, login with Facebook to regain the world_account, and *then* create the real account.
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Re: Many users with names like world_xxxxxxxx

Postby world_b85zy5cs » Tue Mar 12, 2013 9:29 am

AndyPoms wrote:
world_b85zy5cs wrote:Hi

The instruction on the support site on how to create a username under settings - account & login - username & password isn't working for me since my world_**** username and password are already there.

Best regards.
Sverker.
Sweden



Go to http://world.waze.com/support and search "username" (without the quotes) and you should get instructions to change your temporary account to a full one. We've had a few reports of those instructions not working, but it is still worth trying.


Well, see my quote!

/S
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Re: Many users with names like world_xxxxxxxx

Postby AndyPoms » Tue Mar 12, 2013 9:32 am

world_b85zy5cs wrote:
AndyPoms wrote:
world_b85zy5cs wrote:Hi

The instruction on the support site on how to create a username under settings - account & login - username & password isn't working for me since my world_**** username and password are already there.

Best regards.
Sverker.
Sweden



Go to http://world.waze.com/support and search "username" (without the quotes) and you should get instructions to change your temporary account to a full one. We've had a few reports of those instructions not working, but it is still worth trying.


Well, see my quote!

/S

There is a little section with a link specifically for world_ & usa_ username changes, that I'm betting you didn't see.
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Re: Many users with names like world_xxxxxxxx

Postby Sweo » Tue Mar 12, 2013 9:36 am

davipt wrote:
world_b85zy5cs wrote:Hi

I can confirm that it's, at the moment, impossible for me to change my username to a proper one without loosing my current points.

I'm now on world_b85zy5cs, I would like Sweo, which I use as nick.

When I first installed the app, I connected via Facebook which caused Waze to create this temporary username for me.


If you used facebook, try the following:
- remove the app
- reinstall the app
- on start, click on login and then login with Facebook
- double check it's your account on wazer->my wazer -> age of your account for example
- follow the faq instructions: settings->waze account-> register -> enter new username, pass, nickname and the email address, which can be the one from Facebook, of if you get an error, any other email.
- login into the client with that username
- on the forum, click on the footer on the "clear all cookies" and login with the new account.

The trick is to start from scratch, login with Facebook to regain the world_account, and *then* create the real account.


Hey!
That was the trick!

This should be in the faq!
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Re: Many users with names like world_xxxxxxxx

Postby Sweo » Tue Mar 12, 2013 9:46 am

AndyPoms wrote:There is a little section with a link specifically for world_ & usa_ username changes, that I'm betting you didn't see.


A section other than the "Settings - Acount & Login - Username & Password" method?

Well, the trick was to reinstall the App.

I seem to have lost my forum history, but my drive and map editing history are still there!

/Sweo
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Re: Many users with names like world_xxxxxxxx

Postby AlanOfTheBerg » Wed Mar 13, 2013 4:59 pm

Sweo wrote:I seem to have lost my forum history, but my drive and map editing history are still there!

Yay! It can really be done.
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Re: Many users with names like world_xxxxxxxx

Postby DCA1982 » Fri Apr 19, 2013 5:37 pm

davipt wrote:If you used facebook, try the following:
- remove the app
- reinstall the app
- on start, click on login and then login with Facebook
- double check it's your account on wazer->my wazer -> age of your account for example
- follow the faq instructions: settings->waze account-> register -> enter new username, pass, nickname and the email address, which can be the one from Facebook, of if you get an error, any other email.
- login into the client with that username
- on the forum, click on the footer on the "clear all cookies" and login with the new account.

The trick is to start from scratch, login with Facebook to regain the world_account, and *then* create the real account.


I can confirm that the above steps worked for me too - I have managed to "convert" my world_ username into a proper one :)

Thanks davipt!
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Re: Many users with names like world_xxxxxxxx

Postby sjam613 » Mon May 13, 2013 5:48 pm

Thank you! That other user name was driving me crazy!
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Re: Many users with names like world_xxxxxxxx

Postby world_5aeuq7zx » Sun May 19, 2013 11:29 pm

Ok, I'm following the instructions, but I have a doubt:

"- follow the faq instructions: settings->waze account-> register -> enter new username, pass, nickname and the email address, which can be the one from Facebook, of if you get an error, any other email.
- login into the client with that username
- on the forum, click on the footer on the "clear all cookies" and login with the new account."

Ok, I logged in again with facebook then entered the new username, pass and nickname; but in the next step which account I have to use for logging in the forum and clear all cookies? The new one I just created or the oldie world one I had it??? I think in the final step I must use the new one, but in the previous step it is not crystal clear. Could you help me?

Thanks and regards.
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