missing points....again

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Re: missing points....again

Postby AlanOfTheBerg » Sat Apr 27, 2013 10:38 pm

It happens from time-to-time. Nothing to write home about.
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Re: missing points....again

Postby CJaeger » Tue Apr 02, 2013 2:53 pm

That has happened to me and I just wrote to them....do they ever respond? just curious...

Thanks

Charlie
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missing points....again

Postby combatflyer » Tue Apr 02, 2013 10:29 am

I also log my miles and check my points status with waze every morning...and this morning I was supposed to level up to King!...Unfortunately I was not awarded a single point for yesterday...nothing! It did register some miles in the "drives" log, but even that is way off....frustrating!!!
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Re: missing points....again

Postby dhwright » Sat Apr 27, 2013 6:20 am

My app has also stopped updating the points, no matter what I do.

Any ksolutions?
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Re: missing points....again

Postby dhwright » Sun Apr 28, 2013 3:15 pm

Today, the points in my app updated. So, I guess there can be a lag of days or weeks.
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Re: missing points....again

Postby dhwright » Sun Apr 28, 2013 3:17 pm

Today, the points in my app updated. So, I guess there can be a lag of days or weeks.

Suggestion: put a message on the scoreboard in the app that says these points are not up to date and it can take many days before they are updated.
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Re: missing points....again

Postby hickpop » Tue Apr 02, 2013 6:25 pm

This happens from time to time and they always catch up. I made 2nd place in my state this week and haven't gotten my new mood yet. Hang in there, they'll fix it.
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Re: missing points....again

Postby jdanyliw » Tue Apr 02, 2013 8:38 pm

My points haven't updated for about 5 days...in the iPhone app or in my online dashboard. I'm new to waze, when folks say points are updating do they mean not updating "anywhere"? I was going to remove and reinstall the app but I'm not sure if all my missing miles are cached locally or not and therefore would be gone. Any recommendations for me?
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Re: missing points....again

Postby merida-scv » Tue Apr 02, 2013 6:05 pm

It will update....and then you will be King! I imagine there is some delay due to the holidays - yesterday was the last day of Passover. The last update was March 31.

(I'm also watching closely because I am also due to wear a crown! I only need ~1k more points...)
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Re: missing points....again

Postby robh5791 » Sat Apr 27, 2013 9:55 pm

Same problem here. My points seem to update on the website dashboard but the ranking and in app points are way off for about 3 days now. I am new to the app so I am not sure how frequently this happens.
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