Lost over 20K points and gained additional future drive

[AlanOfTheBerg]

You need to not compare the app to the website. That will get you nowhere. They are almost always different. Using your posted screenshots in this thread from the website, your points have been continuing to increase.

Now, why such a large difference between the website and the app is what is the real question. I know they differ, but that is quite a lot of difference.

[jasonh300]

You need to not compare the app to the website. That will get you nowhere. They are almost always different. Using your posted screenshots in this thread from the website, your points have been continuing to increase.

Now, why such a large difference between the website and the app is what is the real question. I know they differ, but that is quite a lot of difference.

I agree that the app is not the place to track points, nor is the spot in the editor where points are listed.

However, the issue was that the dashboard said 76,000 points before.

[AlanOfTheBerg]

However, the issue was that the dashboard said 76,000 points before.

First post about this from this user actually says both dashboard and app said '77000' points at one point. But I'm going by the evidence of the screenshots...

[meerachowdary]

I am sorry. I did put approximate points which was between 76000 and 77000. Since I dont ahve the screen shots I forgot exact number but I know definitely between 76000 and 77000. I am so sorry that I dont have correct evidence which I did not think that waze database is so instable and we have to keep remembering or making a note of my points. If I would have known that I would have made a list of points. If this is the case may be I should stop reporting any alerts or gas prices or stop using waze. Even couple of my frnds which I know locally here are facing the same issue with points but they just dont want to report as they are not so serious about gaining their points.

[jasonh300]

However, the issue was that the dashboard said 76,000 points before.

First post about this from this user actually says both dashboard and app said '77000' points at one point. But I'm going by the evidence of the screenshots...

Another thing I'm just noticing here is all of the points are from driving rather than editing. I wonder if a high-mileage drive was lost and the miles and points were deducted? Until we get the details, there's no way to tell.

[AlanOfTheBerg]

Even couple of my frnds which I know locally here are facing the same issue with points but they just dont want to report as they are not so serious about gaining their points.

Why? What do they get with these points? The purpose of crowdsourcing is for the crowd to provide the info for the crowd for the good of the crowd.

[meerachowdary]

Yes its all about driving and I dont do or never did any edits. If I have any edits I only report to Andy and he does those like the recent ones which I told him are incorrect directions and incorrect addresses. I drive 2 hours to work and hence I report all the various traffic jams and gas prices. All the points I lost are through driving. which I lost close to 9000 points which I did report here last week.

[meerachowdary]

There is nothing we get out of points. But I drive through a very high traffic area and hence try to help other wazers with traffic alerts which I found useful. Later got interest in those points as well. Anyways I think I need to be less bothered about points even though I loose or gain.

[AlanOfTheBerg]

Well, I'm sure we'll get to the bottom of it. It just make take a while longer than you'd like. And I'm more than a little curious as to what could explain what's happened, too. It may help answer future questions.

[meerachowdary]

I got back all my points. Waze team responded telling that the gas prices which I reported went back to 0 on April 20 and hence those points did not show up and their development team took care of this. But there is a huge difference between the app and dashboard which I told them this was not like this previously.