Lost over 20K points and gained additional future drive

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Re: Lost over 20K points and gained additional future drive

Postby jasonh300 » Tue Apr 30, 2013 4:35 pm

meerachowdary wrote:I got back all my points. Waze team responded telling that the gas prices which I reported went back to 0 on April 20 and hence those points did not show up and their development team took care of this. But there is a huge difference between the app and dashboard which I told them this was not like this previously.


I got copied on that this morning also. That's a lot of gas prices!

As was mentioned before, the only true representation of your score is on the dashboard on the website. Your client scoreboard may sync up after a few days, or you may need to reinstall the app to get it back to normal.
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Re: Lost over 20K points and gained additional future drive

Postby meerachowdary » Tue Apr 30, 2013 4:58 pm

The dashboard score only shows approx 67000 points as of today. So does that mean that I lost all my points because on April 19th my points were anywhere between 76000 and 77000.
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Re: Lost over 20K points and gained additional future drive

Postby jasonh300 » Tue Apr 30, 2013 5:21 pm

meerachowdary wrote:The dashboard score only shows approx 67000 points as of today. So does that mean that I lost all my points because on April 19th my points were anywhere between 76000 and 77000.


I thought you said you got them all back?
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Re: Lost over 20K points and gained additional future drive

Postby meerachowdary » Tue Apr 30, 2013 6:39 pm

I got back all of them only on the app. Not on the dashboard. But you mentioned that the "only true representation of your score is on the dashboard on the website". I was confused by this. Does that mean the points which I got back on the app are not true since the dashboard area says as approx 67000.
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Re: Lost over 20K points and gained additional future drive

Postby jasonh300 » Tue Apr 30, 2013 6:51 pm

meerachowdary wrote:I got back all of them only on the app. Not on the dashboard. But you mentioned that the "only true representation of your score is on the dashboard on the website". I was confused by this. Does that mean the points which I got back on the app are not true since the dashboard area says as approx 67000.


If this happened after around 11 pm (CDT) last night, then the web dashboard will not have updated. See what happens after tonight's score update.
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Re: Lost over 20K points and gained additional future drive

Postby meerachowdary » Tue Apr 30, 2013 7:27 pm

ok sure Thank you
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Re: Lost over 20K points and gained additional future drive

Postby meerachowdary » Wed May 01, 2013 1:20 pm

Yes Waze Team responded to me. They said they added the points manually. I told them those are lot of points which I should not be having. I told them that I ahve atleast 7000 points extra. They said there is a bug and theya re going to fix it in which there is no ETA on it. So I should wait until they fix it. I think thats the reason when I am updating gas prices for 2 gas stations near my house it did not let me update. May be this is all related to this issue.
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Re: Lost over 20K points and gained additional future drive

Postby failsafe » Thu May 02, 2013 8:40 pm

Been ignoring this for a few days, my rank on my dashboard is back where it belongs (298) and my points are showing the correct amount on the map editor screens (and I assume the app).

Nobody was in communication with me, but I assume that mine too were related to gas station reporting. Wow. At 8 points per, that's almost 3,000 reports.
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Re: Lost over 20K points and gained additional future drive

Postby meerachowdary » Fri May 03, 2013 2:49 pm

Oh thats good. Can I know if your dashboard area has the updated points. It does not show my updated points on the dashboard. Waze team said there is a bug and they are going to fix it. Hence wanted to know if they fixed it for you.
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Re: Lost over 20K points and gained additional future drive

Postby failsafe » Mon May 06, 2013 12:01 am

The Dashboard won't reflect the same point value as the app, or the editor. I don't think that it tallies things like Gas Station reporting.

If you want to see your point total, look at:

http://www.waze.com/dashboard/scoreboard

That is the same tally that should show in the app, and in the editor. Don't worry about the Dashboard screen. I only posted about it because my national rank had dropped significantly, and THAT was reflected in the dashboard. Again, I don't care about the points, I just didn't want to be corrupted and be unable to edit.
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