Points are not recording

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Re: Points are not recording

Postby AlanOfTheBerg » Sat May 11, 2013 1:48 pm

Not a nav and routing question. Moving.
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Re: Points are not recording

Postby Kuhlkatz » Sat May 11, 2013 11:29 am

Your Web dashboard will show when last your points were updated server-wide.
Sometimes there are delays in point processing, other times there are delays in drive processing.
Not all delays are announced in the status pages, but the bottom line is that you will have to wait for this process.
Look at the sticky notes above the forums, they discuss this in detail.

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Re: Points are not recording

Postby Mohrorless » Sun May 12, 2013 2:49 pm

I was having the same problem! It seems to have resolved itself since late yesterday afternoon (for me anyway).
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Re: Points are not recording

Postby petervdveen » Sat May 11, 2013 10:42 am

As you can see in your last screenshot, your point are only updated to 08-05-2013.
So you have to wait till the points are processed.
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Re: Points are not recording

Postby petervdveen » Sun May 12, 2013 4:49 pm

It's not that everyones points are calculated apart from eachother. ;-)
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Points are not recording

Postby techcontrol » Sat May 11, 2013 10:13 am

For the last two days my points have not updated. I have driven 100+ miles while also contributing reports with no change in my score since Thursday at 11:45pm. The website is capturing my drives from the last two days without points being given. My phone has both WiFi and cell network and connectivity is fine from both. I have included screen shots taken this morning from both phone and desktop. Has any one else experience this issue?


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Last edited by techcontrol on Sat May 11, 2013 11:06 am, edited 1 time in total.
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Re: Points are not recording

Postby techcontrol » Sat May 11, 2013 11:02 am

That is the problem. Points are updated daily and it has been 2.5 days since points were processed. There is no report of server backlogs. Map editor is showing all my drives for the last three days with no points recorded.
Last edited by techcontrol on Sat May 11, 2013 12:06 pm, edited 1 time in total.
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