My Points Decreased

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Re: My Points Decreased

Postby porubcan » Thu Jun 13, 2013 8:00 pm

screenshot of your dashboard would help to investigate the situation.

maybe I'm fool, but who's shy to ask, doesn't get answers: don't you posses screenshot of yesterday's and today's dashboard?
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Re: My Points Decreased

Postby porubcan » Sun Jun 16, 2013 2:29 pm

Had you picked up bonus candy recently (before points decreased)? 31 km = 93 pts. 110 edits = 165 pts. + points for map update requests and road events reports gets total around your current score.

So either:
* You now miss points for bonus candy - in this case you may log ticket against support.
* There was temp error in score on 12th displaying higher score than it should. So now everything is fine.
* You just remembered wrong score for 12th.

Or you just can let it be. Waze is not perfect in many matters and you will surely gain many more points in future for your contribution.
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Re: My Points Decreased

Postby porubcan » Mon Jun 17, 2013 8:19 am

so it seems you miss points for bonus candies. if you like you can contact support via Nanorep.
How to do it is described in wiki
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My Points Decreased

Postby s_sharjeel » Thu Jun 13, 2013 9:52 am

Yesterday when I visited
world.waze.com
and went to My Dashboard my points were 397. Then I went to editing maps did about like 10 - 15 roads.That's all. Now today when I logged in here now the points have dropped to 295. Is there some problem in the system or what?

I have only seen points increase in any given system, haven't seen the other way like here.

What could be the problem...?
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Re: My Points Decreased

Postby s_sharjeel » Sun Jun 16, 2013 1:20 pm

I had to bump it. I got busy in my work so I totally forgot about my post here. Now today I remembered I posted about my problem. So here are the screenshot:

Image

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Re: My Points Decreased

Postby s_sharjeel » Mon Jun 17, 2013 7:58 am

Yep I picked up two candies (First Friend on Waze + First 10 Miles). Also after reading your post I checked Waze on my mobile and this is what I see:

Image

For 2 candies I got a tick mark. But one candy is missing. Strange.
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