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Information

Post by petervdveen
In this topic all routing issues, questions, remarks, etc.. can be discussed and reported.
Feel free to open a topic if you have a question or an error and we will try to find an answer as soon as possible ;)

Reporting a routing error

Please report the following information:

Code: Select all

[table]
[tr][td][b]Phone OS[/b][/td]
[td]Android / iOS / WP[/td][/tr]

[tr][td][b]Waze version[/b][/td]
[td]3.1.999[/td][/tr]

[tr][td][b]Your starting point (full address, coordinates or permalink)[/b][/td]
[td]Answer[/td][/tr]

[tr][td][b]Your destination (full address, coordinates or permalink)[/b][/td]
[td]Answer[/td][/tr]

[tr][td][b]The time and date when you started your drive[/b][/td]
[td]Answer[/td][/tr]

[tr][td][b]The exact location where the issue happened (coordinates or permalink)[/b][/td]
[td]Answer[/td][/tr]

[tr][td][b]Summary of the issue[/b][/td]
[td]Answer[/td][/tr]

[tr][td][b]Description of the issue[/b][/td]
[td]Answer[/td][/tr]

[tr][td][b]Debug mode?[/b][/td]
[td]Yes / No[/td][/tr]

[tr][td][b]Logs sent?[/b][/td]
[td]Yes / No[/td][/tr]

[tr][td][b]Time / when logs are sent[/b][/td]
[td]Answer[/td][/tr]

[/table]
Phone OS Android / iOS / WP
Waze version 3.1.999
Your starting point (full address, coordinates or permalink) Answer
Your destination (full address, coordinates or permalink) Answer
The time and date when you started your drive Answer
The exact location where the issue happened (coordinates or permalink) Answer
Summary of the issue Answer
Description of the issue Answer
Debug mode? Yes / No
Logs sent? Yes / No
Time / when logs are sent Answer
And ofcourse adding screenshots would be great! ;-)
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Closed approach road is used in routing

Post by HickleberryFun
Hello,

when I use Waze for navigating from Gusterath (near Trier) to Sandweiler (Luxembourg) it wants me to take the approach road to the A1 at Potaschbierg. This road is closed due to construction work. It's also signed as closed in Waze but will be still used for navigation.

Thanks for fixing!
Greetings
Marius
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Re: Information

Post by Leorenaud
Hi Marius,

When I simulate your route in the live map you are already on the A64 - E44 taken the ramp from the B51 in Trier.
I see an alternative route taken the exit 13 Potaschbierg to go to the N1 in Bois, Luxemburg.
That exit is not closed only the entrance to the freeway.

So can you more specify what is the problem? By taking a printscreen of the route through the closure?

Thnx,
Leo
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