Where are my points? - INTL Server

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Re: Re: Where are my points? - INTL Server

Postby Kuhlkatz » Sun Jan 06, 2013 2:45 pm

swaraj79 wrote:In my mobile (app) my scoreboard shows 1012 points, but when I access waze through browser it shows 0 points. Guys any explanation? (India)


Read the sticky note at the top & verify that you are on the right server.

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Re: Where are my points? - INTL Server

Postby Kuhlkatz » Fri Nov 09, 2012 1:13 pm

cordy73 wrote:All of my points and rankings show on my phone but not the website. I have tried the different servers and other advice gathered from here with no avail. Can someone please help, i want to start updating the map with roads in my area.


Point No 5 in the stickied thread https://world.waze.com/forum/viewtopic.php?f=15&t=23084 gives the best advice :

5.) Tried all these quick tips? Go to the support page linked at the very top of this page and then type "missing points" in the quick reply box. If none of the links help, you can email support directly to look at your situation.


Click on the 'Ask an agent by "EMAIL" link.
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Re: Where are my points? - INTL Server

Postby Kuhlkatz » Wed Oct 17, 2012 10:07 am

There must be a similar delay as the top scorers have not been rotated.
This is usually done as part of the Monday evening / Tuesday morning point updates.
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Re: Where are my points? - INTL Server

Postby KnightRiderNM » Sat Oct 20, 2012 11:32 am

Hello,

For the past week, my points have only dropped by about 150 points. Those are the points I normally accumulate in a day. So I'm missing about 900 points. I know you've had server issues this week, but it says it has been resolved, yet my points are still the same.
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Re: Where are my points? - INTL Server

Postby juris_t » Mon Jan 07, 2013 7:56 am

Hi!

I'm logging in on international server (Latvia) and my dashboard is empty, no points, no routes and no private information! Where's the problem?

Thanks!
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Re: Where are my points? - INTL Server

Postby jonypony » Wed Oct 17, 2012 12:52 pm

Hi everyone,

You can check our Status page for updates like this one.

It states that:
"There's a slight delay in points update in the INTL server.
Points are currently updated as of October 14.
The points should be updated again tomorrow."

We're currently running the update so feel free to check the status page and see when it's done.

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Re: Where are my points? - INTL Server

Postby jkoopmann » Sat Jan 05, 2013 11:34 pm

Same problem here. The client on iOS shows points, the dashboard on world.waze.com however does not. Moreover the latest drives are not shown. How fast should this happen?
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Re: Where are my points? - INTL Server

Postby jimi00 » Wed Jan 02, 2013 10:40 am

aigarslv wrote:Same here for INTL server (http://world.waze.com/dashboard/). No point update, no ranking.


Same issue for me since today...
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Re: Where are my points? - INTL Server

Postby jeanvaljean001 » Sat Jan 05, 2013 8:51 pm

I have exactly the same problem as hurja.
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Re: Where are my points? - INTL Server

Postby Ikkabar » Wed Oct 17, 2012 8:47 am

There is an announcement about this at the top of each sub-forum...
http://world.waze.com/forum/viewtopic.php?f=18&t=23084
Where are my points? - Oct 16 2012 issues - READ B4 POSTING
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