Where are my points? - INTL Server

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Re: Where are my points? - INTL Server

Postby Kuhlkatz » Fri Nov 09, 2012 1:13 pm

cordy73 wrote:All of my points and rankings show on my phone but not the website. I have tried the different servers and other advice gathered from here with no avail. Can someone please help, i want to start updating the map with roads in my area.


Point No 5 in the stickied thread https://world.waze.com/forum/viewtopic.php?f=15&t=23084 gives the best advice :

5.) Tried all these quick tips? Go to the support page linked at the very top of this page and then type "missing points" in the quick reply box. If none of the links help, you can email support directly to look at your situation.


Click on the 'Ask an agent by "EMAIL" link.
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Re: Re: Where are my points? - INTL Server

Postby Kuhlkatz » Sun Jan 06, 2013 2:45 pm

swaraj79 wrote:In my mobile (app) my scoreboard shows 1012 points, but when I access waze through browser it shows 0 points. Guys any explanation? (India)


Read the sticky note at the top & verify that you are on the right server.

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Re: Where are my points? - INTL Server

Postby lfrdchan » Mon Jan 07, 2013 1:00 pm

petervdveen wrote:Status

There is indeed a problem with the INTL dashboard.
A report has been made.
We're waiting for a reply.



Thank you
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Re: Where are my points? - INTL Server

Postby lfrdchan » Mon Jan 07, 2013 1:06 pm

petervdveen wrote:The problem has been noticed.
Thanks for reporting.


?
So, when the problem will be fix ?
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Re: Where are my points? - INTL Server

Postby lfrdchan » Mon Jan 07, 2013 2:21 pm

cherianchris wrote:You need to wait, longer than six minutes for it to be fixed. This is a known issue and cannot be fixed at the snap of a finger. Keep following this thread, you will be updated when the problem is fixed. Thank you for your patience !


Thank you
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Re: Where are my points? - INTL Server

Postby lfrdchan » Tue Jan 08, 2013 2:58 pm

cherianchris wrote:
Infrastructure Team wrote:
Points delay in INTL server (8.1.2013 11:30 UTC)

We had a problem with the points processing last night and we'll fix later on today.
The points should be updated tomorrow morning.

Infrastructure team


Latest Update from the Infrastructure Team.


Thank you for update cause i still waiting on problem issue.. :)
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Re: Where are my points? - INTL Server

Postby lfrdchan » Wed Jan 09, 2013 1:10 pm

The points have update.. but i have one question..
The points update until today or yesterday?

await on reply . Thank you
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Re: Where are my points? - INTL Server

Postby mflutey » Thu Nov 22, 2012 5:30 pm

My points seem to have been updated today just after midnight, however I have not received my 500 miles / week bonus points, and I have travelled from London to Newcastle on the 16/11/12 and back on the 18/11/12 which should have been more than enough... Any idea what the problem might be?
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Re: Where are my points? - INTL Server

Postby mssusa » Wed Jan 02, 2013 10:34 am

Same here. NaNs but I can't find any announcements. The client shows a reasonable scoreboard but I don't know how old is it.

Another thing, I noticed after my last reinstall of the market version that my crown is not showing anymore.

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Re: Where are my points? - INTL Server

Postby neville71 » Sat Oct 20, 2012 11:32 am

Hello,

For the past week, my points have only dropped by about 150 points. Those are the points I normally accumulate in a day. So I'm missing about 900 points. I know you've had server issues this week, but it says it has been resolved, yet my points are still the same.
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