Where are my points? - INTL Server

Moderator: Unholy

Re: Where are my points? - INTL Server

Postby AlanOfTheBerg » Sat Dec 29, 2012 5:16 pm

yurasik2000 wrote:I'm not much concerned about points, but rather the missing track. On 25th of December (morning time GMT) I've driven from south of Daejeon to Seoul by highway #1 (South Korea).

It depends on the drive length. Please see this FAQ answer: http://www.waze.com/wiki/index.php/FAQ# ... _Editor.3F
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 23613
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 1126 times
Been thanked: 4791 times

Re: Where are my points? - INTL Server

Postby yurasik2000 » Sat Dec 29, 2012 1:09 pm

Hi guys,
I'm not much concerned about points, but rather the missing track. On 25th of December (morning time GMT) I've driven from south of Daejeon to Seoul by highway #1 (South Korea). This drive is several hundreds of kilometers and I've intentionally taken that route to open it for editing (it has discontinuities) and is not navigatable. All my later tracks are loading fine, but this one is missing, I'd like to edit this territory but I'm afraid it's lost. After 5 days of waiting I'm asking for help. Could some of the Waze stuff help me please?
Thanks!
Yuri.
yurasik2000
Localizers
Localizers
 
Posts: 19
Joined: Mon Oct 24, 2011 2:39 am
Has thanked: 9 times
Been thanked: 7 times

Re: Where are my points? - INTL Server

Postby gungsan0 » Thu Dec 20, 2012 10:56 pm

Hi, I have edited so many these couple of days however I didn't get any candy appearing on my iphone when I turn on the WAZE nor my points updated properly.

Anyone else having the same issue?

Cheers.
gungsan0
 
Posts: 45
Joined: Tue Sep 18, 2012 11:32 am
Location: Auckland, New Zealand
Has thanked: 2 times
Been thanked: 1 time

Re: Where are my points? - INTL Server

Postby geocacherpt » Thu Nov 22, 2012 5:30 pm

My points seem to have been updated today just after midnight, however I have not received my 500 miles / week bonus points, and I have travelled from London to Newcastle on the 16/11/12 and back on the 18/11/12 which should have been more than enough... Any idea what the problem might be?
geocacherpt
 
Posts: 1
Joined: Thu Oct 25, 2012 3:43 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Where are my points? - INTL Server

Postby Rst193 » Sun Nov 18, 2012 3:52 pm

I am from Slovakia. The last recorded date of drive is 12.11.2012. What could be the problem? ( INTL server) I have traveled since about 1500 km.....

cheers
Rst193
Map Raider
Map Raider
 
Posts: 486
Joined: Sat Sep 17, 2011 4:23 pm
Location: Praha, Bardejov
Has thanked: 67 times
Been thanked: 102 times

Re: Where are my points? - INTL Server

Postby CBenson » Thu Nov 15, 2012 11:09 pm

pemex44 wrote:I just noticed that the Live Map on the NA server doesn't show anything from Mexico so I switched to the INTL server and went to the Map Editor expecting to find all my work replicated there too.

Ignore the Live Map. The updates to the Live Map are notoriously fickle. They are unpredictable, infrequent and differ from zoom level to zoom level. Do the edits you have made show on your phone?

The work you do on the NA server won't be replicated on the INTL server (or vice versa). This is a significant problem for those of you that traverse (or are near) the US/Mexico border.

Your points and edits are tracked separately on the NA and INTL servers. The dashboard accounts are not server independent.
CBenson
Waze Global Champs
Waze Global Champs
 
Posts: 10330
Joined: Wed Nov 03, 2010 9:13 pm
Location: Crownsville, MD, US
Has thanked: 1069 times
Been thanked: 2355 times

Re: Where are my points? - INTL Server

Postby pemex44 » Thu Nov 15, 2012 10:57 pm

Hi,

I live in Mexico, close to the border with the U.S. and I've been doing a lot of map editing. Waze client app records my drives on the NA server so all my editing has been done there.

I just noticed that the Live Map on the NA server doesn't show anything from Mexico so I switched to the INTL server and went to the Map Editor expecting to find all my work replicated there too. What I found is that my area is not as updated as on the NA version and then I started to fear that the changes I made will never go to the live map on neither server since the NA live map doesn't show Mexico and the INTL live map might be fed from the INTL map editor which I haven't edited and is far less up to date.

On the wiki I couldn't find any explanation on how to deal with this so any pointers would be appreciated.

P.S: I also noted that my score on the INTL and NA servers are different as well as my number of map edits. Number of map edits differences seem logical given the problem that I just wrote about but nonetheless I always thought that dashboard accounts were NA-INTL-server independent.
pemex44
 
Posts: 8
Joined: Sat Jul 16, 2011 2:12 pm
Has thanked: 1 time
Been thanked: 1 time

Re: Where are my points? - INTL Server

Postby Kuhlkatz » Fri Nov 09, 2012 1:13 pm

cordy73 wrote:All of my points and rankings show on my phone but not the website. I have tried the different servers and other advice gathered from here with no avail. Can someone please help, i want to start updating the map with roads in my area.


Point No 5 in the stickied thread https://world.waze.com/forum/viewtopic.php?f=15&t=23084 gives the best advice :

5.) Tried all these quick tips? Go to the support page linked at the very top of this page and then type "missing points" in the quick reply box. If none of the links help, you can email support directly to look at your situation.


Click on the 'Ask an agent by "EMAIL" link.
Kuhlkatz
Waze Local Champs
Waze Local Champs
 
Posts: 917
Joined: Fri Jul 20, 2012 6:11 pm
Location: Centurion, Pretoria, South Africa
Has thanked: 39 times
Been thanked: 160 times

Re: Where are my points? - INTL Server

Postby cordy73 » Fri Nov 09, 2012 12:37 pm

Hi All,

My points have never shown up on the website, and also the roads that i have tried to add have never shown either. I have been a waze user for over a year and according to the website i have not driven anywhere and have no points at all. All of my points and rankings show on my phone but not the website. I have tried the different servers and other advice gathered from here with no avail. Can someone please help, i want to start updating the map with roads in my area.

Thanks

Neil.
cordy73
 
Posts: 1
Joined: Thu Dec 16, 2010 3:43 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Where are my points? - INTL Server

Postby iainhouse » Thu Nov 08, 2012 3:53 pm

"First report of a map problem" isn't working and hasn't been as long as I've been using Waze - nearly 4 months. :(
iainhouse
Country Manager
Country Manager
 
Posts: 7852
Joined: Mon Jul 23, 2012 5:16 pm
Location: on the road from London to insanity
Has thanked: 1559 times
Been thanked: 5247 times

PreviousNext

Return to Website, Community, General

Who is online

Users browsing this forum: No registered users