Facebook Connect won't work via desktop

Moderators: krankyd, Unholy

Re: Log in with facebook issue

Postby adamski2000 » Thu Nov 01, 2012 11:57 pm

Yeah I'm getting the same issue too.. Not sure whats wrong :(
adamski2000
 
Posts: 3
Joined: Sun Oct 28, 2012 12:52 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Facebook Connect won't work via desktop

Postby AlanOfTheBerg » Thu Nov 01, 2012 12:01 am

Yeah, that doesn't seem to be working. Doing it from the app work fine though.
Wiki Resources: Map Editing Manual | Oregon Project/To-Do List
Oregon-based US Country Manager | iPhone5 - VZ - iOS 7.0.6 | Waze v3.7.9.992
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 19464
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 647 times
Been thanked: 2245 times

Re: Facebook Connect won't work via desktop

Postby AlanOfTheBerg » Mon Jan 07, 2013 7:50 pm

Thanks for the merge.
AndyPoms wrote:Once you are connected on the app, the dashboard will reflect that fact.

Actually, this is not the case, at least not for me. I'm definitely connected to fb in the app, but the Dashboard does not reflect this. I don't really care about the dashboard part because I can see it is actually connected. The website page isn't working properly and I really don't know why people care. There's nothing to "do" after it shows connected on the web. There's no additional functionality which is missing. The app side is the only part which matters.
Wiki Resources: Map Editing Manual | Oregon Project/To-Do List
Oregon-based US Country Manager | iPhone5 - VZ - iOS 7.0.6 | Waze v3.7.9.992
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 19464
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 647 times
Been thanked: 2245 times

Re: Facebook Connect won't work via desktop

Postby AlanOfTheBerg » Tue Jan 08, 2013 5:21 pm

AndyPoms wrote:Does your dashboard look like the image below after connecting? If so, Waze & Facebook at connected and the link is good to go.
facebookconnect.jpg

I actually connected my Waze & Facebook using the app after this issue started and it seems fine.

Also, Alan, there was a time after version 3.5 (both platforms) came out that Waze asked us all to re-connect our Waze & Facebook accounts (if we wanted) because a change led to a disconnection for all users.

No, it does not look like that. It shows disconnected and clicking on the button, as others have stated, does nothing but spin for several seconds then reloads the page. The app is connected to fb just fine as I can see all my fb friends.
Wiki Resources: Map Editing Manual | Oregon Project/To-Do List
Oregon-based US Country Manager | iPhone5 - VZ - iOS 7.0.6 | Waze v3.7.9.992
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 19464
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 647 times
Been thanked: 2245 times

Re: Facebook Connect won't work via desktop

Postby AlanOfTheBerg » Fri Jan 11, 2013 5:08 pm

alxjalmeida wrote:For example, I can't load my friend list on the waze website.

Agreed. There is something broken for many of us on the website related to facebook.
Wiki Resources: Map Editing Manual | Oregon Project/To-Do List
Oregon-based US Country Manager | iPhone5 - VZ - iOS 7.0.6 | Waze v3.7.9.992
AlanOfTheBerg
Waze Global Champs
Waze Global Champs
 
Posts: 19464
Joined: Sat Aug 28, 2010 8:48 pm
Location: US Country Manager - Oregon, USA
Has thanked: 647 times
Been thanked: 2245 times

Re: Facebook Connect won't work via desktop

Postby Alexandre-Barros » Wed Jan 02, 2013 10:58 pm

I have the same problem. Tested on Internet Explorer and Google Chrome. Cookies enabled.
I GET THE PROBLEM THIS WAY:
1. Access www.waze.com, login with Waze account and click on Dashboard. The field "Facebook connect:" appear as "Not conected".
2. The first time I click "Login with Facebook", the Facebook login page is opened and, after submit my credentials, I am redirected back to the Waze dashboard, but the field "Facebook connect:" still appear as "Not conected".
3. Once I have logged in Facebook one time, all the times I click "Login with Facebook", Dashboard page is reloaded, but I remains in the same state.
Alexandre-Barros
 
Posts: 2
Joined: Fri Dec 28, 2012 9:38 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Facebook Connect won't work via desktop

Postby Alexandre-Barros » Fri Jan 04, 2013 2:44 pm

This support topic was helpful for me. When I logged in world.waze.com, I saw my points and my driving history, but still cannot connect to facebook.

SUPPORT TOPIC:
Can't see my points
If you are using Waze in North America (USA and Canada):

Go to http://www.waze.com/dashboard

If you are using waze anywhere else in the world:

Go to http://world.waze.com/dashboard

Here you can modify your Password and Email address.

In addition you can view your:

Points

Routes

Map Updates

Driving Alerts

New Recorded Kilometers

Your Ranking

And when was the last update of your points.
Alexandre-Barros
 
Posts: 2
Joined: Fri Dec 28, 2012 9:38 pm
Has thanked: 0 time
Been thanked: 0 time

Re: Facebook Connect won't work via desktop

Postby alxjalmeida » Fri Jan 11, 2013 2:31 pm

I have noticed this as well. I don't agree with the claims others are making that there is no functionality on the website by being connected to Facebook. For example, I can't load my friend list on the waze website. Facebook works just fine on the client which is key, but it would be nice to see this fixed if it is a simple Waze/Facebook API issue.

Thanks!
alxjalmeida
 
Posts: 3
Joined: Wed Dec 28, 2011 11:31 pm
Has thanked: 0 time
Been thanked: 0 time

Re: My Dashboard > Facebook connect failed

Postby AndyPoms » Mon Jan 07, 2013 12:23 pm

robbert-slakhorst wrote:Is there a solution for this problem?
And this is a known issue by the makers of Waze?

Yes, make the Waze-Facebook connection in the app.
Yes, Waze is aware.
Image
Waze Champ & Forum Moderator
USA Country Manager
Senior Area Manager: State of Connecticut
Wiki: Editing | Best Practices | FAQ
AndyPoms
Waze Global Champs
Waze Global Champs
 
Posts: 5924
Joined: Tue Dec 27, 2011 1:34 pm
Location: Hartford, CT
Has thanked: 89 times
Been thanked: 885 times

Re: Facebook Connect won't work via desktop

Postby AndyPoms » Mon Jan 07, 2013 7:44 pm

I've merged the 3 topics on this issue into one so it is more manageable.

The current workaround for this is to make the Waze-Facebook Connection in the Client App (on your phone/tablet). Go Menu -> Settings -> Social Networks -> Facebook. Once you are connected on the app, the dashboard will reflect that fact.
Image
Waze Champ & Forum Moderator
USA Country Manager
Senior Area Manager: State of Connecticut
Wiki: Editing | Best Practices | FAQ
AndyPoms
Waze Global Champs
Waze Global Champs
 
Posts: 5924
Joined: Tue Dec 27, 2011 1:34 pm
Location: Hartford, CT
Has thanked: 89 times
Been thanked: 885 times

Next

Return to Website, Community, General

Who is online

Users browsing this forum: No registered users