Why is my Dashboard all blank?

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Re: Why is my Dashboard all blank?

Postby AlanOfTheBerg » Mon Jan 07, 2013 3:44 pm

Please see the "Where's my points thread" posted to every single forum.
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Re: Why is my Dashboard all blank?

Postby AlanOfTheBerg » Mon Jan 07, 2013 4:12 pm

Sarastro72 wrote:The issue is not that my points are too low, it is that they are completely missing, not even a 0. Also missing is my Name, my City, my Email, even my Last updated. They were there yesterday.

This is not a delay in updated points, this is a non functioning dashboard. See the picture I posted.

I understand that, but new users, as you are, often are looking at the wrong server, which that post addresses. I could not see what server you were on from the screenshot.
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Re: Why is my Dashboard all blank?

Postby dmcconachie » Mon Jan 07, 2013 3:54 pm

There is a known issue with the dashboard on the world server at the moment, it is being investigated.
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Why is my Dashboard all blank?

Postby Sarastro72 » Mon Jan 07, 2013 3:43 pm

Hi

I am a new user since a few days back, I have done some drives and some edits and have thus aquired some points et.c. however today my dashboard seems to be completely broken. Is it just me or are others having the same problem?

See the image below and observe that I was logged in at the moment of the screenshot.

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Re: Why is my Dashboard all blank?

Postby Sarastro72 » Mon Jan 07, 2013 3:50 pm

The issue is not that my points are too low, it is that they are completely missing, not even a 0. Also missing is my Name, my City, my Email, even my Last updated. They were there yesterday.

This is not a delay in updated points, this is a non functioning dashboard. See the picture I posted.
Last edited by Sarastro72 on Mon Jan 07, 2013 4:00 pm, edited 1 time in total.
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Re: Why is my Dashboard all blank?

Postby Sarastro72 » Mon Jan 07, 2013 3:59 pm

Thanks, then I know and someone is on it. :)
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Re: Why is my Dashboard all blank?

Postby top_gun_de » Mon Jan 07, 2013 4:41 pm

AlanOfTheBerg wrote:
Sarastro72 wrote:The issue is not that my points are too low, it is that they are completely missing, not even a 0. Also missing is my Name, my City, my Email, even my Last updated. They were there yesterday.

This is not a delay in updated points, this is a non functioning dashboard. See the picture I posted.

I understand that, but new users, as you are, often are looking at the wrong server, which that post addresses. I could not see what server you were on from the screenshot.


Hi Alan,

if he was on the wrong server, the points would show "0" or a low amount which is calculated from his forum posts. "NA" is not caused by logging into the wrong dashboard ;-)

Best regards,

** update: As of 17:53 CET, the dashboard shows regular points :-)

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