My Places empty on Web page

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My Places empty on Web page

Postby davidlinker » Fri Feb 08, 2013 3:41 am

When I go to Live Map --> Update Map --> Drives, I get a message that:

We can't find any of your drives.

Have you started driving with the Waze app yet? If so, please make sure you logged into the Map Editor with the same credentials you use in the app.

I've been using Waze since November last year - in three different countries. I started using it in Australia, then in Israel. When I changed countries, it wouldn't log in with my credentials so I created a new set. I then used this also in Israel. when I retruned to Australia, I can't remember whether I used the original or new credentials. The user names are djlinker and davidlinker. Neither of them show any "Drives". Using both credentials I've driven many hundreds or thousands of KMs.

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Re: My Places empty on Web page

Postby CBenson » Fri Feb 08, 2013 8:26 am

When you go to Live Map --> Update Map --> Drives, are you by any chance on the North American server?
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Re: My Places empty on Web page

Postby AndyPoms » Fri Feb 08, 2013 10:25 am

Waze has 3 infrastructures
  • NA - USA & Canada
  • ROTW - rest of the world
  • Israel

NA & ROTW share usernames, Israel does not (*Waze is currently merging the Israel servers into the ROTW infrastructure). As CBenson said, you need to make sure you are logging into the correct server.
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