Forum e-mail notifications have stopped

If you think you've found a bug on the website which isn't specifically an App or Map Editor problem, or have a request for new or modified feature of the Community, Forums, or Waze website, use this forum.

Moderators: krankyd, Unholy

Re: Forum e-mail notifications have stopped

Postby plago73 » Fri Feb 14, 2014 6:10 pm

I have same problem in Italy.
ImageImage
AM:Botticino (BS), Padova e provincia, Vibo Valentia e provincia, Sicilia Sud Orientale;
plago73
 
Posts: 75
Joined: Wed May 01, 2013 8:43 pm
Has thanked: 98 times
Been thanked: 7 times

Re: Forum e-mail notifications have stopped

Postby shmupi » Tue Feb 11, 2014 9:35 am

The support team found the bug and they are working to solve the issue.

We also experienced same issues in with the Israeli community

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
Samsung Galaxy 3 Mini 3.7.9.909
shmupi
Waze Global Champs
Waze Global Champs
 
Posts: 197
Joined: Thu Oct 27, 2011 10:56 am
Has thanked: 230 times
Been thanked: 83 times

Re: Forum e-mail notifications have stopped

Postby shmupi » Tue Feb 11, 2014 11:44 am

I'm not sure if it is a global problem.

I think it's affecting only part of the users.

I was not affected this time but many others were.

Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
Samsung Galaxy 3 Mini 3.7.9.909
shmupi
Waze Global Champs
Waze Global Champs
 
Posts: 197
Joined: Thu Oct 27, 2011 10:56 am
Has thanked: 230 times
Been thanked: 83 times

Re: Forum e-mail notifications have stopped

Postby shmupi » Wed Feb 12, 2014 12:43 pm

Can you please check now if emails are working now ?

The support team just email me about having the issue resolved.

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
Samsung Galaxy 3 Mini 3.7.9.909
shmupi
Waze Global Champs
Waze Global Champs
 
Posts: 197
Joined: Thu Oct 27, 2011 10:56 am
Has thanked: 230 times
Been thanked: 83 times

Re: Forum e-mail notifications have stopped

Postby shmupi » Thu Feb 13, 2014 8:09 pm

annickdw wrote:I'm having the problem as well... and still...

used to receive the mail notifications, not anymore... not working for forum notifications, nor for App-notifications (UR problem related)


I will forward to them that the world forum is still experiencing issues.

The system might work only for a part of the users...like we had with our forum in Israel

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
Samsung Galaxy 3 Mini 3.7.9.909
shmupi
Waze Global Champs
Waze Global Champs
 
Posts: 197
Joined: Thu Oct 27, 2011 10:56 am
Has thanked: 230 times
Been thanked: 83 times

Re: Forum e-mail notifications have stopped

Postby shmupi » Tue Feb 18, 2014 7:01 am

The support team informed us that the issue was resolved.

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
Samsung Galaxy 3 Mini 3.7.9.909
shmupi
Waze Global Champs
Waze Global Champs
 
Posts: 197
Joined: Thu Oct 27, 2011 10:56 am
Has thanked: 230 times
Been thanked: 83 times

Re: Forum e-mail notifications have stopped

Postby shmupi » Tue Mar 11, 2014 11:14 pm

WestLAkid wrote:Emails to my Yahoo email account stopped in early February. When I opened a gmail account for Waze activity, and updated my addy on Waze, emails immediately started.
But on March 7, emails completely stopped again.
Help! Can't easily fix URs when the only link to replies to UR conversations is in the phone app inbox.
thanks


It happened to me in the past...

Try to contact the support team.

https://www.waze.com/support/question

Ask a few questions without a possible answer and then the system will allow you to send a form to the support team.

Good luck,
Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
Samsung Galaxy 3 Mini 3.7.9.909
shmupi
Waze Global Champs
Waze Global Champs
 
Posts: 197
Joined: Thu Oct 27, 2011 10:56 am
Has thanked: 230 times
Been thanked: 83 times

Re: Forum e-mail notifications have stopped

Postby tonestertm » Fri Feb 14, 2014 3:09 am

Still going on for at least a few of us in NA server, USA.
tonestertm
 
Posts: 221
Joined: Wed Nov 14, 2012 12:02 pm
Location: City of...um, Angels, CA, USA
Has thanked: 87 times
Been thanked: 54 times

Re: Forum e-mail notifications have stopped

Postby tonestertm » Tue Feb 18, 2014 3:10 am

Mine finally seem to have started up, just today. :)

I blame any errors on tapatalk... :)
tonestertm
 
Posts: 221
Joined: Wed Nov 14, 2012 12:02 pm
Location: City of...um, Angels, CA, USA
Has thanked: 87 times
Been thanked: 54 times

Re: Forum e-mail notifications have stopped

Postby WestLAkid » Tue Mar 11, 2014 11:07 pm

Emails to my Yahoo email account stopped in early February. When I opened a gmail account for Waze activity, and updated my addy on Waze, emails immediately started.
But on March 7, emails completely stopped again.
Help! Can't easily fix URs when the only link to replies to UR conversations is in the phone app inbox.
thanks
WestLAkid
 
Posts: 7
Joined: Thu Feb 13, 2014 9:20 pm
Has thanked: 1 time
Been thanked: 0 time

PreviousNext

Return to Website & Community Issues and Requests

Who is online

Users browsing this forum: No registered users