possible account corruption

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possible account corruption

Postby AlanOfTheBerg » Sun May 05, 2013 9:12 pm

Canada uses http://www.waze.com. Start with deleting all Waze cookies from and clearing the cache of your browser. Then, log in to the website from a URL like https://www.waze.com/signin/?page=http% ... shboard%2F

Your account is also quite new? I can't see your join date from Tapatalk, it only says 1:30pm. New accounts will take at a couple of days to calculate your points and info.
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Re: possible account corruption

Postby AlanOfTheBerg » Sun May 05, 2013 9:43 pm

In the app do you log in with the same account as the website or rely on facebook as the primary login?
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Re: possible account corruption

Postby AlanOfTheBerg » Mon May 06, 2013 4:25 am

Why do people keep posting? It's a server side issue and it's going to affect everyone. There is really no need to keep posting unless you have a question.
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Re: possible account corruption

Postby AndyPoms » Sun May 05, 2013 9:46 pm

The forum has you listed as joining today - May 5, 2013 (look to the right of your posts).
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Re: possible account corruption

Postby Average_Joe_Driver » Mon May 06, 2013 4:23 am

Same problem here.
Using Chrome Browser
Account information on website dashboard is also blank.
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Re: possible account corruption

Postby CoooolRaoul » Wed May 08, 2013 4:49 pm

Still having the same problem ("Rank, last updated: NaN.NaN.NaN, NaN:0NaN" on my dashboard) , using https://world.waze.com
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Re: possible account corruption

Postby crazycomputingdotnet » Mon May 06, 2013 3:37 am

I have put in a support request with Waze staff. If I hear anything from them I will update you here. Keep in mind that they do not get in for another 2-3 hours and the scoreboard is not a pressing issue. You are not losing any points.

Thanks.
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Re: possible account corruption

Postby crazycomputingdotnet » Mon May 06, 2013 6:23 am

Update: The infrastructure team is taking a look at it.
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Re: possible account corruption

Postby crazycomputingdotnet » Mon May 06, 2013 10:20 pm

It looks like it is off and on. And showing yesterdays points with today's rankings. I will let Staff know it is being flaky.
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possible account corruption

Postby Dargaardms » Sun May 05, 2013 8:53 pm

I decided to start contributing to this project however upon loging into the website I find that my account seems corrupt or not setup correctly. The http://www.waze.com server has giberish such as NaN.NaN.NaN, NaN:0NaN in the My dashboard section. The world.waze.com server has some My Dashboard secions filled in but not all, and not correct. My drives don't seem to want to load correctly. Do I need to delete my account and start over or can I get this corrected. Also what server I'm I to use, I'm in Canada.
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