Where are you in the world? From using the term postcode, I'm guessing the UK? From the problem you describe I'm going out on a limb and guess you live somewhere in or near London - am I getting warm?

Sounds like this issue to me:

viewtopic.php?f=55&t=55997

If you've just tried to get a route using the livemap remember that the system uses the same data as the app so you will get the same issue recurring. I think the problem is that without traffic included (ie if you don't have a connection or if you're routing outside peak) Waze's algorithm works well to your property but add in the traffic data at peak time (in London most of the day) and the algorithm(s) fail. If you read the thread I posted then you will see that pattern, with the destination falling short. Yes, it is possible there is a map problem but I'd put money on it being the former issue.

world_u13qwox7 wrote:

dknight212 wrote:If you've just tried to get a route using the livemap remember that the system uses the same data as the app so you will get the same issue recurring. I think the problem is that without traffic included (ie if you don't have a connection or if you're routing outside peak) Waze's algorithm works well to your property but add in the traffic data at peak time (in London most of the day) and the algorithm(s) fail. If you read the thread I posted then you will see that pattern, with the destination falling short. Yes, it is possible there is a map problem but I'd put money on it being the former issue.

Its any time of the day or night, i could be standing in the next street and it would route me away sadly. I did however take a look at a known route (from work to home) and the map looked all good. However i do travel into london sometimes in peak times, and the navigation works flawlessly. just weird thats all.

If you send me a private message with your address details I can run some checks.

Is it a new postcode? Do Google and Bing place it properly?

dknight212 wrote:Where are you in the world? From using the term postcode, I'm guessing the UK? From the problem you describe I'm going out on a limb and guess you live somewhere in or near London - am I getting warm?

Very warm :S near Thorpe Park... lol

dmcconachie wrote:Is it a new postcode? Do Google and Bing place it properly?

Yep google and bing do. Its just weird that if i go offline, i can get home, but if i go online, i'm screwed .

Not a new postcode no, its been there since the 40's or 30's

Thank you for your help if i type it in on the website, it doesnt navigate to it properly as well. so i guess its a map issue, i'll try and see if i can edit the map to fix it.

Thank you, for yo help

dknight212 wrote:If you've just tried to get a route using the livemap remember that the system uses the same data as the app so you will get the same issue recurring. I think the problem is that without traffic included (ie if you don't have a connection or if you're routing outside peak) Waze's algorithm works well to your property but add in the traffic data at peak time (in London most of the day) and the algorithm(s) fail. If you read the thread I posted then you will see that pattern, with the destination falling short. Yes, it is possible there is a map problem but I'd put money on it being the former issue.

Its any time of the day or night, i could be standing in the next street and it would route me away sadly. I did however take a look at a known route (from work to home) and the map looked all good. However i do travel into london sometimes in peak times, and the navigation works flawlessly. just weird thats all.