Forum e-mail notifications have stopped

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Re: Forum e-mail notifications have stopped

Postby jrvas » Fri Feb 14, 2014 5:42 pm

Same problem here in Guatemala. The notifications work in the app but nothing make it to the mail
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Re: Forum e-mail notifications have stopped

Postby tonestertm » Fri Feb 14, 2014 3:09 am

Still going on for at least a few of us in NA server, USA.
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Re: Forum e-mail notifications have stopped

Postby annickdw » Thu Feb 13, 2014 8:09 pm

AndyPoms wrote:I just got an email notification about a PM, so the system is working...

Have you checked the various spam filters? I know I have one on my computer & there is also one on the email server I need to check every so often.


than I should be able to find them in my spambox right? not there

I do receive the wazestatus-notifications...
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Re: Forum e-mail notifications have stopped

Postby shmupi » Thu Feb 13, 2014 8:09 pm

annickdw wrote:I'm having the problem as well... and still...

used to receive the mail notifications, not anymore... not working for forum notifications, nor for App-notifications (UR problem related)


I will forward to them that the world forum is still experiencing issues.

The system might work only for a part of the users...like we had with our forum in Israel

Thanks,
Shmupi
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Re: Forum e-mail notifications have stopped

Postby AndyPoms » Thu Feb 13, 2014 8:07 pm

I just got an email notification about a PM, so the system is working...

Have you checked the various spam filters? I know I have one on my computer & there is also one on the email server I need to check every so often.
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Re: Forum e-mail notifications have stopped

Postby annickdw » Thu Feb 13, 2014 8:06 pm

I'm having the problem as well... and still...

used to receive the mail notifications, not anymore... not working for forum notifications, nor for App-notifications (UR problem related)


psst: I didn't change my mail - still gmail... what I did do, is rearrange my mailbox in multiple boxes (but that worked for some days without issues) - I don't have waze messages in spambox or trashbox
Last edited by annickdw on Thu Feb 13, 2014 8:08 pm, edited 1 time in total.
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Re: Forum e-mail notifications have stopped

Postby shmupi » Wed Feb 12, 2014 12:43 pm

Can you please check now if emails are working now ?

The support team just email me about having the issue resolved.

Thanks,
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Re: Forum e-mail notifications have stopped

Postby shmupi » Tue Feb 11, 2014 11:44 am

I'm not sure if it is a global problem.

I think it's affecting only part of the users.

I was not affected this time but many others were.

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Re: Forum e-mail notifications have stopped

Postby GangMan » Tue Feb 11, 2014 11:22 am

Thanks Shmupi,

happy that there's light at the end of the tunnel. It would be great if such problems would also be mentioned on status.waze.com since it's really difficult as a normal user to get any information unless it's a global problem.

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Re: Forum e-mail notifications have stopped

Postby shmupi » Tue Feb 11, 2014 9:35 am

The support team found the bug and they are working to solve the issue.

We also experienced same issues in with the Israeli community

Thanks,
Shmupi
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