Waze Editors Community- Survey Results and Dashboard 2019

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Waze Editors Community- Survey Results and Dashboard 2019

Postby shirapashu » Wed Aug 21, 2019 7:59 am

Hi Waze editors!

TL;DR We’d like to start with a huge THANK YOU for taking the time to answer the survey!

Please check out our fascinating Survey Dashboard-
*In order to keep survey results confidential, access is granted upon request. Please click on Request Access. Approval takes up to 2 working days.
*Once in the dashboard, you can choose to see all results of filter by editor level.
Survey results highlights and next steps:

Who answered the survey?
:arrow: 1,431 editors from 33 countries
:arrow: Top 5 countries: USA, Brazil & France, Netherlands & Belgium

Level & Activity:
:arrow: 70% of the editors edit the map at least a few times a week
:arrow: 48% of the editors visit the Waze forum at least a few times a week

Community Satisfaction:
:arrow: 83% are satisfied with the Waze community!
:arrow: 80% are satisfied with the Waze local leadership
:arrow: 67% answered that the Waze staff are approachable

Community Motivation:
:arrow: Altruism is the highest motivator for participation in the Waze community:
My contributions help other Wazers on the road

:arrow: Fun is the second motivator for participation in the Waze community:
Editing the map by itself is enjoyable

Top 5 insights from the open answers:
:arrow: Waze local leadership should be more proactive and initiate more ongoing communication
:arrow: Waze leadership should be more dynamic
:arrow: Difficulty in progressing within the community, the map is locked too high
:arrow: Community Managers should interact more with the community
:arrow: New editors should have more editing resources

Next steps:
:arrow: Each Community Manager should set office hours or schedule a webinar with their communities in order to discuss results and required improvements
:arrow: In June 2020, we’ll run a follow up survey to check current community status and compare with previous results

Thank you again for your amazing cooperation!
Shira, on behalf of the Communities team
Waze Team
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