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Missing points

Post by KMDee
Why don't my driven miles always turn into points?
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Post by dBsooner
Can you elaborate as to why you don’t think they do? You aren’t given the points until your drive is applied and credited on the Waze servers. If you’re an editor, this would show up under your “drives” in the Waze Map Editor. That being said, sometimes drives can take several days to show up. So your points could take several days to be applied.

Also, sometimes drives never make it to the Waze servers. This usually happens when you lose connection / have spotty cellular reception during the drive.


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Post by kamikazekelley
I am a long time Waze user and my points have not updated for over two weeks. I drive about 150 miles a day and am disappointed that my points are not showing up. My ranking keeps changing.......and not for the good.
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Post by Mynios
*** closed ***

Please use the appropriate forum.
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Post by TheChrisK
There is currently a known issue with drives not showing up for days after they are driven. This could correlate to missing points. I can assure you that Waze staff is aware of it and working the issue. This seems to be affecting users erratically with some having no issues and others seeing a lapse spanning several days.

Please be patient, I am certain all will be rectified soon.
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Post by TheChrisK
kamikazekelley wrote:I am a long time Waze user and my points have not updated for over two weeks. I drive about 150 miles a day and am disappointed that my points are not showing up. My ranking keeps changing.......and not for the good.
Fear not my friend. I too have been Wazing for a long time. This isn't the first lapse in points and it likely won't be the last but in every case, the points eventually caught up without discrepancy and all was back to normal.

As I said before, Waze Staff is aware of the issue and working to rectify it. I am certain we will see a resolution soon.

Cheers!
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