The Singapore Area Managers and Champs have agreed on a new policy of how long we would wait for replies on URs before marking them as 'Not identified'.

For Singapore, we have decided on a 3 day wait period for replies from the reporter, after which URs will be marked and closed.

For URs that have replies from the reporter but the editor has follow-up questions, the wait count will reset and be based on the date of the last reply or follow-up question. The same 3 day wait period shall apply.

The reason for this new policy is to eliminate URs that are invalid and have a quick resolution for the valid ones.

Another reason is that only 50% of reporters reply to our query for more details. Those that reply do so immediately or within the day, if a UR has no replies within 24 hours, it is probably not going to get a reply from the reporter. This just adds to the UR clutter on the map editor.