Albany, NY Update Request

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Albany, NY Update Request

Postby adamgirard » Tue Dec 04, 2012 11:11 pm

Strange situation going on at the beginning of the Adirondack Northway. This issue has been occurring for several months now but I can't seem to figure out why, as on WME it looks correct but on the client it doesn't. We have gone through countless map updates with this problem still existing on the client. Can anyone figure out what's going on here?

https://www.waze.com/editor/?lon=-73.84 ... TTTTTTTTFT
Attachments
photo.PNG
The off ramp shouldn't go back onto Western Ave like this, and it doesn't on WME. Ongoing for months.
photo.PNG (161.48 KiB) Viewed 314 times
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Re: Albany, NY Update Request

Postby adamgirard » Mon Dec 10, 2012 5:02 pm

Unfortunately, in the new map update the client routes me onto Schoolhouse Road and upon looking on WME I see the turn onto the on ramp is restricted, and it is locked at level 5. Can you please open up the turn onto the ramp? Thanks.

https://www.waze.com/editor/?lon=-73.84 ... s=34622714
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Re: Albany, NY Update Request

Postby adamgirard » Sun Dec 16, 2012 4:32 pm

The original problem persists on the new map update. The turn is now enabled again but the map is messed up. I really don't understand the discrepancy between the map on WME and the client. I've seen this in other areas as well, when I flag them as map problems they never get resolved because the map on WME is fine!

Attached is a screen shot from today, you can see there is this phantom road that bows out to the left of Western Ave. It's not there on WME, or real life.
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Re: Albany, NY Update Request

Postby adamgirard » Mon Dec 17, 2012 8:41 pm

orbitc wrote:Everything looks good on this end.


Yeah, that's the problem. It is fine in WME and after a dozen updates to my client map over the course of months this issue remains the same.
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Re: Albany, NY Update Request

Postby adamgirard » Thu Dec 20, 2012 6:59 pm

I haven't, unfortunately I don't have access to another phone with Waze installed on it. Thanks for all your help!
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Re: Albany, NY Update Request

Postby chrysrobyn » Fri Dec 21, 2012 1:42 pm

orbitc wrote:Just curious...have you tried different device? Another phone maybe.


I've looked with the client myself, and it shows up as the screen shot depicts, in 2D and 3D.
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Re: Albany, NY Update Request

Postby orbitc » Tue Dec 04, 2012 11:59 pm

Hi There,
I tried to improve the map in this area. I added different levels and moved the turn angles a bit....Hope this helps. Good luck. Please let me know, after the next tiles update that you issue is resolved.
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Re: Albany, NY Update Request

Postby orbitc » Tue Dec 11, 2012 12:14 am

adamgirard wrote:Unfortunately, in the new map update the client routes me onto Schoolhouse Road and upon looking on WME I see the turn onto the on ramp is restricted, and it is locked at level 5. Can you please open up the turn onto the ramp? Thanks.

https://www.waze.com/editor/?lon=-73.84 ... s=34622714


OK. I unlocked everything there. It was locked before I made the change, that is why it remained locked. Anyway...it is unlocked and restriction is enabled.
Let me know if that helps.
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Re: Albany, NY Update Request

Postby orbitc » Sun Dec 16, 2012 6:59 pm

Everything looks good on this end. I'm not sure if it will helps but I would refresh my map on the client.
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Re: Albany, NY Update Request

Postby orbitc » Thu Dec 20, 2012 4:35 pm

Just curious...have you tried different device? Another phone maybe.
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