How do I get directions in my neighborhood edited?

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Re: How do I get directions in my neighborhood edited?

Postby cparishjr » Fri Feb 01, 2019 8:00 pm

Hi, Can you provide an address for us to look at?
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How do I get directions in my neighborhood edited?

Postby Jen424h » Fri Feb 01, 2019 7:49 pm

When driving in my neighborhood Waze always says you need to turn off a road when you don't need to. It causes many friends to get lost and I'd love to be able to fix this.
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Re: How do I get directions in my neighborhood edited?

Postby Jen424h » Fri Feb 01, 2019 9:35 pm

739 stonegate way in Townsend TN. The directions have you turn onto greystone when you can stay on stonegate way.
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Re: How do I get directions in my neighborhood edited?

Postby Jen424h » Fri Feb 01, 2019 10:19 pm

I can see how that could be confusing. Stonegate way is a two way that ends at stonegate loop (a one way). I'm happy to help with video or pictures if you'd like.
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Re: How do I get directions in my neighborhood edited?

Postby Luke6270 » Fri Feb 01, 2019 9:53 pm

Hi, I believe I found your address in question. That section of Stonegate Way is set to a 1-way road which is why Waze is routing you onto Greystone Way and around back to 739 Stonegate Way.
Is this section 1-way only, or is it really 2-way? There is no Street View available to look at here which is common in this area.
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Re: How do I get directions in my neighborhood edited?

Postby Luke6270 » Sat Feb 02, 2019 2:53 am

I've updated that part of the road to make it 2-way, but it may take a couple days for the map servers to update. I added an address point for you too at 739 Stonegate Way.
You (and friends/guests) will want to delete your search history in Waze for this address, including any Home or Favorite setting, and then create a new search. This will make sure your search is picking up this change. It may still route you around onto Greystone Way until the Stonegate road segment updates.
Hope this helps!
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