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Driving direction corrections for address

Posted: Wed Jan 03, 2018 5:00 pm
by jrpike1
Hello,
Can someone please correct the driving directions that are provided to a specific address?
The address is: 124 Pond Place, Middletown CT.

Consistently, users are being given directions to a location 2 streets over - can this be corrected?
124 Pond Place is at the very end of the culdesac on that street.

Thank you so much!

Re: Driving direction corrections for address

Posted: Thu Jan 04, 2018 1:48 am
by AndyPoms
This is due to a bad Google Pin for the address. There used to be a way to move address pins in Google, but I think they took it out a while ago (either that or they hid it and I can't find it anymore). The good news is we can override the Google address pin in Waze.

You can fix this by creating a Residential Point Place by one of two ways (they both do the same thing, just different methods)...

In the App: When you are at the base of your driveway, hit Report->Place, take a photo of the outside of your house, tap the arrows (where the photo button was). At the top of the next page, select "This is a residential place", then enter the address and verify the location.

In the Waze Map Editor: Pan & Zoom the map to the correct location (or just click HERE). At the top of the screen, click on Place, then Other. Click on your house, a circle will appear on the map. On the left panel, click the "X" next to "Other", then scroll down and click "Convert to residential" - this will turn the circle into a triangle. Still in the left panel, click on the address and fill in the details click apply. In the upper right of the screen, click on "Save".

In either case, once the Residential Place is active (it may have to be approved depending on your Waze editor rank), you will have to do a NEW search for the location - your history & favorites (including "Home") only store GPS coordinates & don't do a new search.

For privacy, your username isn't visible to others (like it is for those who create/edit businesses) & the photo is only shown to those who explicitly search for your address.

Re: Driving direction corrections for address

Posted: Fri Jan 05, 2018 5:08 am
by AndyPoms
Bigbear3764 wrote:
AndyPoms wrote:This is due to a bad Google Pin for the address. There used to be a way to move address pins in Google, but I think they took it out a while ago (either that or they hid it and I can't find it anymore).
Do you see a “Send Feedback” button on lower right of Google map? That’s how you get to ask google to make a correction.
It doesn't work for addresses. You can't even select the address pin in the "Send Feedback" mode - I tried. You can select almost anything else, businesses, streets, etc - just not address pins.

Re: Driving direction corrections for address

Posted: Thu Jan 04, 2018 2:46 pm
by Bigbear3764
AndyPoms wrote:This is due to a bad Google Pin for the address. There used to be a way to move address pins in Google, but I think they took it out a while ago (either that or they hid it and I can't find it anymore).
Do you see a “Send Feedback” button on lower right of Google map? That’s how you get to ask google to make a correction.


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Re: Driving direction corrections for address

Posted: Sat Jan 06, 2018 5:44 pm
by Jallen
jrpike1, I've approved the pending residential place point for the address and have manually added house numbers on the cul de sac.

Give it a couple days, then remember to clear the history of the old, incorrect search and if you have a favorite saved for this address delete it and recreate it after a new search:
1. Tap magnification glass Menu
2. Scroll down to the address to delete
3. Tap the three dots icon and tap Remove icon