Update to Minnesota UR Response Standards

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Update to Minnesota UR Response Standards

Postby tinfoilhattie » Thu Feb 15, 2018 4:00 pm

Hey there, Minnesota!

We're pleased to announce an update to UR handling standards that should help us keep the map clean and standards consistent with the rest of the PLN region.

Effective immediately, UR response times will change from 1/6/15 to 1/4/7 (a.k.a. 4/3). What it means as you're running through the map:

Day 1 Try to solve the UR, or leave a message asking the reporter for more info. (no change)
Day 4 If there is no response, send a reminder to the reporter. (2 days sooner than old standard)
Day 7If the UR remains unsolvable, mark it "Not Identified" with an appropriate comment to the reporter. (8 days sooner)

AMs & SMs are here for your downlock requests & troubleshooting questions as always!

More info (with sample responses) in the wiki:
Has anyone checked on the llamas lately?

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Re: Update to Minnesota UR Response Standards

Postby ojlaw » Thu Feb 15, 2018 4:16 pm

thank you for this!
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