Editing FAQ

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Editing FAQ

Postby cdombroski » Wed Oct 03, 2012 4:56 pm

It seems we've been getting a lot of the same questions lately (when updates happen, address concerns and locks are some that come to mind). I propose that we move or copy the editing questions from the current FAQ to their own page. Then we should link to the new editing FAQ from a sticky or announcement thread.
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Re: Editing FAQ

Postby jasonh300 » Wed Oct 03, 2012 10:56 pm

Moved to (what I think is) a more appropriate forum.
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Re: Editing FAQ

Postby kentsmith9 » Tue Oct 09, 2012 3:41 am

cdombroski wrote:It seems we've been getting a lot of the same questions lately (when updates happen, address concerns and locks are some that come to mind). I propose that we move or copy the editing questions from the current FAQ to their own page. Then we should link to the new editing FAQ from a sticky or announcement thread.

I am not clear what is being proposed. Are you saying the questions we are getting are not covered in the current FAQ and we need to create them, but in a different page, or are you saying they are in there, but need to be moved to a different page?

In either case I am not sure why a different page is needed. Maybe you can explain more of what you propose.
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Re: Editing FAQ

Postby jasonh300 » Tue Oct 09, 2012 4:45 am

We certainly don't need a different page.

I moved this here because I thought some users might have some suggestions of things that need to be added to the FAQ.
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Re: Editing FAQ

Postby cdombroski » Tue Oct 09, 2012 2:41 pm

I guess I was really proposing two things.
1) An editing specific FAQ. Although looking more closely at the current FAQ, I see that it is predominately editing related questions, so maybe this isn't really a concern.
2) A topic in map editing with a link to the (editing) FAQ made stick/announcement so that it stays at the top of the page in the hopes of making the FAQs less frequently asked.

I can't think of any questions that have been repeatedly asked that aren't covered by the FAQ. I think we just need to make a little extra effort in getting the information to the forum users in the hopes they read it instead of asking the same question somebody else asked yesterday.
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Re: Editing FAQ

Postby kentsmith9 » Tue Oct 09, 2012 3:25 pm

cdombroski wrote:2) A topic in map editing with a link to the (editing) FAQ made stick/announcement so that it stays at the top of the page in the hopes of making the FAQs less frequently asked.

I think there is merit in this idea. What if we had a sticky post in the editing forum that had a first entry with links to all the key Wiki pages that we recommend people read and review. Each entry can contain a description of what that page answers so when you search the forums that page will come up. Also we can then easily answer virtually any known question with a link to that one forum post.
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Re: Editing FAQ

Postby argus-cronos » Thu May 09, 2013 3:16 am

don't know where to post this for you, but FAQ needs a change (points for housenumbers).
Subject: Informations on the Dashboard (Community/Support direct-access)
jonypony wrote:I actually made a mistake based on the old v.2 house numbers from the client (it's actually 1 point).
And that's another reason why it should be removed from the dashboard asap.
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Re: Editing FAQ

Postby kentsmith9 » Thu May 09, 2013 6:02 am

argus-cronos wrote:don't know where to post this for you, but FAQ needs a change (points for housenumbers).
Subject: Informations on the Dashboard (Community/Support direct-access)
jonypony wrote:I actually made a mistake based on the old v.2 house numbers from the client (it's actually 1 point).
And that's another reason why it should be removed from the dashboard asap.

At least you made it into the right forum. :D

Wiki fixed for points given on house number edits.
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