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FAQ split?

Posted: Wed Jul 03, 2013 4:31 pm
by AlanOfTheBerg
At what point does a FAQ become to long and unwieldy to be helpful? I'm wondering if splitting up the current FAQ by subject matter would have benefit to those (few) who bother to read it before posting in the forum?

Re: FAQ split?

Posted: Thu Jul 04, 2013 11:57 pm
by AlanOfTheBerg
argus-cronos wrote:Perhaps subcategories would be helpful, something like Client, WME, Webpages, Dashboard, Points....
That would also be an acceptable solution.
dmcconachie wrote:In my humble opinion, if you have to categorise and split a FAQ too much it just becomes a part of the wiki and no longer serves the same purpose. It should cover frequently asked questions and not every question. There's no harm in having "Want to know more...?"
There are soooo many frequently asked questions. :)

Re: FAQ split?

Posted: Thu Jul 04, 2013 8:33 pm
by argus-cronos
Perhaps subcategories would be helpful, something like Client, WME, Webpages, Dashboard, Points....

Re: FAQ split?

Posted: Thu Jul 04, 2013 8:01 am
by dmcconachie
AlanOfTheBerg wrote:At what point does a FAQ become to long and unwieldy to be helpful? I'm wondering if splitting up the current FAQ by subject matter would have benefit to those (few) who bother to read it before posting in the forum?
In my humble opinion, if you have to categorise and split a FAQ too much it just becomes a part of the wiki and no longer serves the same purpose. It should cover frequently asked questions and not every question. There's no harm in having "Want to know more...?" (Starship Troopers anyone?) links plastered everywhere pointing deeper into the wiki.

Re: FAQ split?

Posted: Thu Jul 04, 2013 7:39 am
by floppyrod84
I hope you're making a copy of it to translate and not what someone did before and try and translate the English directly

Sent from my GT-I9505 using Tapatalk 2

Re: FAQ split?

Posted: Thu Jul 04, 2013 6:56 pm
by JimB50
I agree with dmcconachie with additional comment that the FAQ should be focused on new editors. Another idea would be to use the additional questions from the FAQ to set up tutorials for learning different parts of the editing process.

Jim

Re: FAQ split?

Posted: Tue Jul 23, 2013 9:46 pm
by kentsmith9
I don't think it is too unusually long and it already has link to other FAQs. We currently have an index to each question to aid finding what is interesting to people.

There are a few questions we can remove like the Cartouche question. It cannot be that common any more and we can just move it to its own page.

I like the idea of sorting the questions by category.

Re: FAQ split?

Posted: Thu Jul 04, 2013 4:48 am
by nahrihra
I am currently translating it into Russian and am thinking of just the same.

Re: FAQ split?

Posted: Fri Jul 05, 2013 2:14 am
by ncc1701v
argus-cronos wrote:Perhaps subcategories would be helpful, something like Client, WME, Webpages, Dashboard, Points....
with a master index page (one page to rule them all, one page to find them)