dkl14 wrote:I recently got a new iPhone, installed the Waze app and logged in using my old account, but none of my points, history or favorites are showing up. I am basically identified as a new user.

Is there any way to access my old account? Thanks.

You have changed something during installation. Username?

Have you visited this forum before? Looks like have just registered.

Try to log out from the app than log back in using "Already a Wazer" option and use your original credentials.

I tried logging in through Facebook, but it did not recognize my old account. Then, I used the forgot username and password function, reset my password and tried logging in through that method and it still did not work. Any other ideas?