Cannot find Friends on Waze

These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

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Re: Cannot find Friends on Waze

Postby AlanOfTheBerg » Thu Oct 23, 2014 11:39 pm

lili_ann wrote:I have the same problem! I deleted the app and installed it again with the hope of seeing all my contacts, but it didn´t work! don´t try that! I lose all my points!
keep waiting for a tech support from waze....

Does Waze have permissions to access your Contacts?
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Re: Cannot find Friends on Waze

Postby buddyyount » Mon Sep 29, 2014 1:43 pm

Bump, and ditto. I'm running Waze 3.8.1.0 on an ATT based Samsung Galaxy S4 with Android 4.4.2. I have 1000+ contacts on my phone, yet Waze shows me exactly 6 as options to make a friend in Waze. None of those 6 are waze users. Experimentally, I created a new contact for my daughter (already one of the 1000+) and now Waze sees that contact for her, but not the original.

Is there not any official tech-support for the app? I can't seem to find anything via waze.com. Thanks for any suggestions - looks like there's several of us in the same sitch.
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Re: Cannot find Friends on Waze

Postby Eticketlizabeth » Mon Sep 29, 2014 1:35 pm

I also have this problem. One FB friend who lives 1200 miles away is listed--not too helpful. My husband joined, using his phone number, but Waze doesn't "see" either of us as contacts. Two contacts from my phone's contact list are shown on Waze with the "suggest this friend join Waze" connection. Huh? :?

Does anyone know how to fix this?
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Re: Cannot find Friends on Waze

Postby geasgp » Fri Nov 28, 2014 6:28 pm

My husband and I are both on Waze and I have tried to add friends using both of our phones and it simply doesn't work. We have Android Motorola phones. I have tried typing in both the phone numbers and our names and there doesn't seem any way to search after that point. We both do a lot of rural driving alone and at night and would really like to be able to see where the other is. After reading through the other posts it seems as though this feature just doesn't work. I also logged out and logged back in. Nothing works. Does anyone have any other suggestions?
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Re: Cannot find Friends on Waze

Postby glenngraves » Sat Sep 27, 2014 4:22 pm

I have the exact same problem but have not been able to find any help. Customer service or tech support is virtually nonexistent.
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Re: Cannot find Friends on Waze

Postby J4v4D0G » Thu Oct 30, 2014 7:55 pm

Same here. Some of my contacts show up, others don't. Having a contact on Google doesn't seem to make any difference... so this app has little value for me over google maps for navigation w/o the social aspect.
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Cannot find Friends on Waze

Postby Jessup3D » Fri Aug 01, 2014 12:38 am

I can only see one Friend from my phone's contact list, and only a handful of friends from Facebook. That means it must be connecting to these in order to show me anyone, but any idea why it won't show others? My sister has Waze, is a Facebook friend, and is in my contact list, but neither of us can add the other as friends on Waze (we don't show up at all for each other). Any idea why?

I set the permissions on Facebook to open up visibility to my FB friends, and I don't have any special permissions on anyone in my phone's contact list. Any help would be appreciated, as I'm trying to sell my family on Waze.

I've got Waze 3.8.1.0 on a Verizon LG G2 (LG-VS98024A) running Android 4.4.2

Thanks
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Re: Cannot find Friends on Waze

Postby Jessup3D » Wed Oct 29, 2014 7:03 pm

This issue has not been addressed yet. Any help from Waze on this issue? Seems like something that's affecting numerous people. I have my contacts synced with Google, so if it's a permissions issue it's more wide spread than just those using Exchange (which I'm not presently using).
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Re: Cannot find Friends on Waze

Postby Jessup3D » Thu Nov 06, 2014 10:02 pm

it's been 3 months since I originally posted this and I have to wonder.... does anyone from Waze actually read these posts or is it just users (not a lot getting accomplished here... I don't bother to recommend the app to my friends anymore... no point).
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Re: Cannot find Friends on Waze

Postby Jessup3D » Wed Nov 12, 2014 7:55 pm

Someone from Waze contacted me about this issue finally. They reset my password and told me to log out and back in. I did it and nothing happened, so I went in and changed my password back. I ended up with only one FB friend and one entry from my contact list. I tried it again and it went back to what I'd had before, but it's still not showing the people I want to add (and they're trying to add me too, so I know it's not an issue of being denied by another user or something).

Would love to see this issue get fixed.
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