rn170 wrote:I'm having no end of grief after getting a new phone...
Re-installed waze and restored data (helium). On startup got a message 'waze has stopped'.
Cleared data and cache, then tried to sign in. got:
Login Failed: Wrong login
Reset password (SMS link just redirected to amazon) via email. Changed password. New password signed me on here, but on my phone I just get Login Failed again. I don't want to create another account. What on earth is going on.....
What you mean by restored data?
To perform clean installation go to Apps->Waze, Clear cache, clear data, force stop, uninstall. Using file manager delete Waze folder, reboot device and start from Play Store.