These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

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Waze App Useful Resources

Points Lost

Post by adkr
I lost over 37000 points. Is there any way to get them back? Is there any way to contact this company?
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Post by adkr
Thanks
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Post by adkr
Yes thank you. Just haven't had a moment to try it out,
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Post by adkr
I sent an email. The points on the dashboard are the same as the program unfortunately.
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Post by coontex
You can go to the Waze support page and email them.


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Post by coontex
Did you find the link to email waze support.


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Post by coontex
Ok glade you found it. You may also want to check your dashboard on the website to see what the point are on there. If they are correct on the website then you should get them back in the app.


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Post by FearlessFred
I can't remember exactly how many points I had before I lost them ALL after the latest update. But I know my rank was 1,045, and I was Waze Royalty. Now suddenly I'm back to a Baby Wazer? HELP! How do I retrieve all my points?
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Post by Firree
The negative point's thing is interesting. I've never seen that before.
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Post by H8JD
How do you get help? I lost over 7k points.
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