Waze only : GPS is not working anymore for Oneplus users  Topic is solved

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Re: Waze only : GPS is not working anymore for Oneplus users

Postby vrobert78 » Tue Aug 21, 2018 7:33 am

Same problem op5 / France / Waze 4.42.0.5

No problem with Google Maps or GPS Test.
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby nacgar » Tue Aug 21, 2018 8:39 am

Same problem in Spain with 5T (4.42.0.5), i can use GMaps without problems. Before this update i worked perfectly with Waze
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby RickGrimesBE » Tue Aug 21, 2018 8:43 am

#metoo
OP6 (5.1.11) no problem in Google Maps, GPS Toolbox shows good reception of satellites
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby cizo2000 » Tue Aug 21, 2018 8:50 am

Hello, I have OP5 and issue started yesterday for me. If I reinstalled Waze several times and if I didn't login to it, it locked to GPS for 1-2 seconds and then disconnected and crashed. Afterwards even when I logged in or not, GPS was not working. GPS Status shows dozen of satellites and position fixed. Google maps work as well.
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby vince1612 » Tue Aug 21, 2018 9:06 am

Just to confirm that staff have been notified, we've been told that they were checking the issue. Once we hear something back we'll let you know.
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby vince1612 » Tue Aug 21, 2018 9:46 am

It would help staff if people with One Plus devices could try to submit their debug logs for analysis.

Follow all the steps here to enable debug mode on your App and submit them:
https://support.google.com/waze/answer/6270063?hl=en

P.S. If sending logs doesn't work, you can still open a ticket and give as much info about your device OS and App versions to staff.
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby ascrounch » Tue Aug 21, 2018 10:05 am

Waze and Oneplus 6 are not working , i'm from France.

There's a problem with Oneplus devices...
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby ArTsLeOpS » Tue Aug 21, 2018 10:27 am

Same problem with OP5. Waze HQ is already informed. Can you activate debug mode (search on 2##2) and send logs?
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby VILLAformer » Tue Aug 21, 2018 11:18 am

logs sent. When deleting the data from waze and installing again, the Spanish voices from Spain do not appear to me. I have a oneplus 5
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Re: Waze only : GPS is not working anymore for Oneplus users

Postby itzwolf » Tue Aug 21, 2018 11:35 am

While this is noted for OnePlus 5 owners, my original Google Pixel XL on Android 9 has been having a lot of lost GPS issues the past few days. Basically during a drive GPS is lost then regained after a minute or 3 later and the yellow arrow fast tracks on the route I have traveled to catch up. Once it happens it appears to be a repetitious cycle every few minutes or so.

I am on the production release v4.42.0.5 and submitted logs yesterday roughly 3:20pm EDT when it happened at one point and just submitted logs this morning at 7:32am EDT that should contain the issue yesterday afternoon between 6pm and roughly 6:30pm.
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