Map Not Loading on BlackBerry + Rerouting Loop

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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby wombat43026 » Thu Oct 11, 2012 3:05 pm

Was driving around last night with it and it works normally again. I really appreciate all the work Waze is doing to support those of us on an unsupported version of the app!
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby windskisong » Thu Dec 19, 2013 5:34 pm

Started working in Raleigh, NC yesterday.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby windskisong » Mon Dec 02, 2013 1:38 pm

Still happening. I've put in a support request. I'm on a BB Bold 9930, running OS 7.1 Bundle 2705. It was working and I was using daily until early November. Didn't run Waze for about 4 days, then took with us on a trip from North Carolina to Florida and back, and Waze did not show maps on the entire trip. It showed police ahead, showed other alerts, showed icons, even did navigation, but did not show maps.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby williait » Mon Dec 02, 2013 7:46 am

i can find little reference to Blackberry on this site. it looks like Waze no longer support Blackberry. This a great shame. I can't afford to upgrade my phone so it looks like I may be investing in a Tom Tom :cry:
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby williait » Thu Nov 28, 2013 7:10 pm

Same here in the UK, and weirdly enough Paypal have stopped supporting eBay putchase too. It's all downhill from hereon in
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby vic_cl » Tue Dec 11, 2012 12:44 pm

Yo reporté el mismo problema en Chile:
http://es.waze.com/forum/viewtopic.php? ... 35#p311935

Algunas veces me ha salido el siguiente mensaje en la parte superior derecha de la pantalla:
a) Operation failed
b) Do not find parser-handler for tag

No sé a qué se refieren estos mensajes??

Saludos
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Unholy » Wed Apr 24, 2013 8:28 am

Hi guys,

Can you please try again and see whether the issue was fixed for you?


Thanks,


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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Unholy » Wed Apr 24, 2013 7:53 am

marcelbrandon,

Still unknown. We're still investigating.


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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Unholy » Tue Apr 23, 2013 2:44 pm

Thank you guys and thank you Shumpi for bringing this issue to our consideration.

As Shmupi said, it looks like a BB tiles build issue - We are looking to solve this issue.

If you encounter with issues such as this, we will appreciate it if you could also let us know by opening a bug ticket on world.waze.com/support, under "quick help".

Thank,


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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Unholy » Tue Dec 18, 2012 3:16 pm

Hi guys,

I know that from first glimpse it does not look related, but we're checking a lead here, and your examples will be greatly appreciated.

Thanks,

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