Map Not Loading on BlackBerry + Rerouting Loop

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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Kuhlkatz » Sun Dec 02, 2012 9:27 pm

This seems to be a recurring problem for BB users after every map update now. Almost like somebody forgets to switch on something afterwards....

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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby aviljoen » Mon Dec 03, 2012 9:13 am

I checked this morning again. The problem still persists. The amount of times the phone recalculates is quite significant.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Mon Dec 03, 2012 6:50 pm

On our server in Israel the problem disappeared today.

Any update on your side guys ?

Thanks,
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby aviljoen » Mon Dec 03, 2012 7:12 pm

No, it is still broken. I drive 20km home after work. The road still disappears. WAZE keeps on recalculating. Just for fun I counted the recalculations in 20 km. WAZE recalculated 68 times! This must mess up the WAZE routing services quite a lot and cause many "Oops..." messages.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Mon Dec 03, 2012 7:21 pm

aviljoen wrote:No, it is still broken. I drive 20km home after work. The road still disappears. WAZE keeps on recalculating. Just for fun I counted the recalculations in 20 km. WAZE recalculated 68 times! This must mess up the WAZE routing services quite a lot and cause many "Oops..." messages.


If the road disappears it might have to do with the data speed on you BB as well.

I wasn't getting any oops here just many recalculations

Are you on 3G ? Was it working a month ago ?
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby enots27 » Wed Dec 05, 2012 8:17 am

I now use a free gps app called m8. It works better than the excuse of a blackberry app called waze. It has a nicer ui. Its well worth you checking it out.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Kuhlkatz » Wed Dec 05, 2012 10:38 am

I can confirm that this is still the case on INTL server, at least in South Africa where BB still has a large user base.

In a 5 km space, my son's recalced about 15 times where my HTC had no issue. In many places, the roads did not even show up on the device , even though the ETA remained and distance decreased properly while driving.

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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby mikeshurst » Wed Dec 05, 2012 3:20 pm

FYI: I'm on the NA server and this problem has not returned since early October. Everything is working as expected for me.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby cherianchris » Wed Dec 05, 2012 7:56 pm

Waze rules Android phones and works like a dream on iphones. BB have always had issues, with things as simple as keeping people connected. And with increasing numbers of BB loyalists switching to Androids and iphones, it is bound to be a good time for all.

PS: BB always had a charm about them..

Regards,
Chris

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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby aviljoen » Wed Dec 05, 2012 8:37 pm

I can confirm that WAZE was still working well on my BB here in South Africa about a month ago.
I get good internet speeds on my BB for all other internet purposes like banking so I doubt if internet speed is the issue.
It does however seem to be always the same road segments that are missing. Can anyone else confirm that observation?

I received the following email from WAZE Support today, but alas, it did not solve the problem for me. Maybe it is useful for someone else?
In reply to your inquiry "Blackberry Map Tiles do not load.":

1) Download BEAMEXPLORER from here: http://appworld.blackberry.com/webstore ... 1/?lang=en

2) Remove Waze and reboot.

3) Run BEAMEXPLORER and delete the following folders:

/Memory Card/BlackBerry/Waze
/Device Memory/Home/User/Waze

4) Reinstall Waze.

Best regards,

Yonatan
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