Map Not Loading on BlackBerry + Rerouting Loop

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Re: Map Not Loading on BlackBerry

Postby shmupi2 » Mon Oct 01, 2012 11:46 pm

fbwoodbu wrote:This has been broken since Sept 23. It worked until around 8pm central time. After that, no streets on the view for blackberry. iPhone is showing streets properly.

They are picking on the blackberry users, and I do not believe Chen is looking into it. It has been 8 days now.


BTW this the holiday season in Israel....If it's going to be fixed and when ...I really don't know.

It's kind of weird that no one from Waze actually wrote here....time will tell.
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Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry

Postby shmupi2 » Tue Oct 02, 2012 10:30 am

Hi guys,

Can you please check if the maps are showing up now ?

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania

Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
BlueStacks 0.7.7.813 Android Emulator,Waze v.3.5.1.905
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Re: Map Not Loading on BlackBerry

Postby shmupi2 » Tue Oct 02, 2012 7:29 pm

hmarian wrote:If BB10 will be able to run Android Apps (and I think it will) then you will be able to use the Waze Android app on your BB device.

Hagay.


I'll drink to that :!:
Country Manager : Israel , Thailand , Romania

Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry

Postby shmupi2 » Wed Oct 03, 2012 7:29 am

jbdash wrote:BB 10 is all good.. lol.. what about the BB7 for now? hahaha.. are we all screwed :D


BB7 never worked with the Israeli server for navigating ...only BB6 and below.

Anyways I've updated Ori that the problem was not solved.

Shmupi
Country Manager : Israel , Thailand , Romania

Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
BlueStacks 0.7.7.813 Android Emulator,Waze v.3.5.1.905
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Wed Oct 10, 2012 1:21 pm

Unholy wrote:Hi everyone,

We have found to problem that caused the maps not to be shown/ constant reroutes when using BB.
We uploaded a fix minutes ago and it seems like the problem is now fixed.

Thanks,


Ori



Thanks for the update Ori !
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Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Sat Nov 24, 2012 10:27 pm

gabaltis wrote:hello,

I'm french user. i have the same probleme on my bb . Road don't load completely causing constant calculation in route.

Impossible to use waze, i'm very sad :( Waze was my favorite gps application.

if any solution, please do something !! <--- bottle in the sea

Thank You


Which Blackberry do you have ....and what OS ? and which Waze version ?

Did you tried to use an older Waze version ?

Shmupi
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Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
BlueStacks 0.7.7.813 Android Emulator,Waze v.3.5.1.905
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Sat Nov 24, 2012 10:41 pm

gabaltis wrote:My bb is a 9780 os 6.0.0.576, and i use waze 2.0.2.304.


I guess you have the same issue that I've had last week on the world server.

I will try to get in touch with the support team tomorrow....hopefully they can fix it.

P.S. There is a 6.0.0.723 OS version that you can upgrade to and a waze version 2.0.2.3 that are a little better from what you have now. Anyways ...upgrading won't fix this issue that has to do with the sever for sure.
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Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
BlueStacks 0.7.7.813 Android Emulator,Waze v.3.5.1.905
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Sat Nov 24, 2012 10:42 pm

hmarian wrote:I used Waze less than an hour ago with no issue at all on my BlackBerry.

Hagay.


I think it has to be related to the server...the world server is a different one that you're using Hagay
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Sun Dec 02, 2012 8:43 pm

I've informed the support team about this issue on both servers....hopefully it will be fixed soon.
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Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi2 » Mon Dec 03, 2012 6:50 pm

On our server in Israel the problem disappeared today.

Any update on your side guys ?

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania

Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
BlueStacks 0.7.7.813 Android Emulator,Waze v.3.5.1.905
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