Map Not Loading on BlackBerry + Rerouting Loop

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Re: Map Not Loading on BlackBerry

Postby novagui » Thu Sep 27, 2012 4:20 pm

Same issue here (Canada). Really annoying :(
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Pert_ve » Thu Nov 28, 2013 1:50 pm

I have the same problem here in Venezuela since two weeks ago on a Blackberry Curve 9300, Maps are not loading and can't navigate as well.
I'm so sorry about it because I use Waze on a daily basis and It is not working anymore (See https://www.waze.com/forum/viewtopic.php?f=3&t=55518), as I understand Waze is no longer providing support for the app on BB so I feel so much for all the time wasted in map editing and comunity work.
I dont blame waze for this because I'm able to understand that BB does not evolve his operating system and I'ts hard to keep support on an old version, but I hope waze undestand that they will be loosing a lot of users who usually work for them improving maps and sending information of routes and traffic, at least until they upgrade his celphones.

Thanks a lot I't was useful!
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby petersonvmoreira » Wed Nov 27, 2013 6:54 pm

Same also in Sao Paulo, Brazil. Maps not showing up since last week. Blackberry Bold as well
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby Pochemuchka1977 » Wed Feb 27, 2013 4:05 pm

For the last several weeks I am facing this problem - Waze recalculating route every several seconds on my BB Bold with the latest Waze installed. If starting to be quite annoying. Is there anything that could be done regarding it ?

Thanks
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Re: Map Not Loading on BlackBerry

Postby ponyskates » Fri Sep 28, 2012 12:18 am

Same here, BB Bold, T-Mobile. Have uninstalled from BB for now, will keep on Droid.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby rgabo74 » Sun Nov 24, 2013 3:12 pm

I have the same problem in Hungary. Map is not loading on BB Bold9700. Otherwise application seem to be functional, GPS working, search working, speed displayed. I know old Blackberries are not officially supported, still I hope Waze don't let hudreds of wazers disappear from the community. BB's will last for a few more years...
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shaunshef » Mon Apr 22, 2013 5:34 pm

Any resolution to this problem? I have a Blackberry bold, located in Santiago, Chile. I can see other wazer icons, but no streets or map loads onto the interface.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shirlig » Mon Dec 02, 2013 4:42 pm

Hi guys,
Please note that since July 2013 Waze is no longer supported on Blackberry.
See announcement here.
Unfortunately we will not be able to keep fixing issues related specifically to Blackberry versions.

Thanks,
Shirli
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi » Fri Apr 05, 2013 6:35 am

EJairam wrote:I've been getting a rerouting loop intermittently for the past few days.
On the world server, located in the Caribbean (Trinidad and Tobago)

Client is Blackberry Waze release 2.0.2.3.

I'll try re-installing and update this post if it works


Also delete the waze directory from your memory card using beamexplorer.

Try that and also if the problem still persist try to switch to debug mode.

Drive once and create some logs , I will make sure that the support team gets them.

Usually the problem is resolved by itself after the next map build...but not always.

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Israel Coordinator
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi » Tue Apr 23, 2013 1:43 pm

I have contacted the support team again regarding this issue.

It doesn't have to do with the client this time , the blackberry map tiles are broken.

It seems that almost once a month or 2 months the tiles brake , I do hope they will find a solution that will avoid this in the future.

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Israel Coordinator
Resolved Update Requests : 167K
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