Map Not Loading on BlackBerry + Rerouting Loop

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Re: Map Not Loading on BlackBerry

Postby ponyskates » Fri Sep 28, 2012 12:18 am

Same here, BB Bold, T-Mobile. Have uninstalled from BB for now, will keep on Droid.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby rgabo74 » Sun Nov 24, 2013 3:12 pm

I have the same problem in Hungary. Map is not loading on BB Bold9700. Otherwise application seem to be functional, GPS working, search working, speed displayed. I know old Blackberries are not officially supported, still I hope Waze don't let hudreds of wazers disappear from the community. BB's will last for a few more years...
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby sbelekevich » Thu Nov 22, 2012 4:09 am

I have been having problems with tiles not loading in the middle of my route and lots of rerouting loops similar to the complaints in this thread.

I am running Android 2.3.5 on a Motorola Photon 4G. It is super annoying! I couldn't find any threads about this elsewhere. The roads also do not show up when zoomed all the way out (not even interstates) It's been happening ever since upgrading to 3.5.0.0 - I tried uninstalling and re-installing without any luck. Maybe there is a similar bug in play here?
NE Wisconsin Area Manager (Green Bay / Appleton / Sturgeon Bay)
Wisconsin mapping resources
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby sbelekevich » Sat Dec 01, 2012 5:54 pm

I think this is an issue with the client, as similar things are happening on the Android as well. It just started with version 3.5, it got better with 3.5.1.4, but it still happens. Is your problem similar to this?
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shaunshef » Mon Apr 22, 2013 5:34 pm

Any resolution to this problem? I have a Blackberry bold, located in Santiago, Chile. I can see other wazer icons, but no streets or map loads onto the interface.
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shirlig » Mon Dec 02, 2013 4:42 pm

Hi guys,
Please note that since July 2013 Waze is no longer supported on Blackberry.
See announcement here.
Unfortunately we will not be able to keep fixing issues related specifically to Blackberry versions.

Thanks,
Shirli
Image
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi » Fri Apr 05, 2013 6:35 am

EJairam wrote:I've been getting a rerouting loop intermittently for the past few days.
On the world server, located in the Caribbean (Trinidad and Tobago)

Client is Blackberry Waze release 2.0.2.3.

I'll try re-installing and update this post if it works


Also delete the waze directory from your memory card using beamexplorer.

Try that and also if the problem still persist try to switch to debug mode.

Drive once and create some logs , I will make sure that the support team gets them.

Usually the problem is resolved by itself after the next map build...but not always.

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
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Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi » Tue Apr 23, 2013 1:43 pm

I have contacted the support team again regarding this issue.

It doesn't have to do with the client this time , the blackberry map tiles are broken.

It seems that almost once a month or 2 months the tiles brake , I do hope they will find a solution that will avoid this in the future.

Thanks,
Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi » Wed Apr 24, 2013 2:09 pm

I'm happy for you guys :P

Thanks for the update.

Shmupi
Last edited by shmupi on Sat Jun 22, 2013 8:21 am, edited 2 times in total.
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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Re: Map Not Loading on BlackBerry + Rerouting Loop

Postby shmupi » Wed Nov 27, 2013 2:31 pm

In Israel it's working fine.

I have asked Ori to check if possible.

Shmupi
Country Manager : Israel , Thailand , Romania
Editing expert

Nexus 4 - 4.4.2 Waze 3.7.8
Blackberry 9780 OS. 6.0.0.723 - Waze v 2.0.2.3
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