Missing drives since iOS app 3.5 upgrade

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Re: Missing drives since iOS app 3.5 upgrade

Postby zexpe » Sat Nov 10, 2012 12:37 pm

I'm using iOS 5.1.1 still.

Also, I've seen cases recently where my evening commute drives are available, even when I've seen the phone jumping between a poor wifi signal and 3G at the end of the drive. So, that's certainly not _always_ a problem.
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Missing drives since iOS app 3.5 upgrade

Postby jasonh300 » Sat Nov 10, 2012 12:55 pm

Since I started the dialog with support about this, I haven't lost a single drive. But maybe it's because I've been paying such close attention to everything I do, and its causing me to do something different? Or it could be the latest beta.


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Re: Missing drives since iOS app 3.5 upgrade

Postby zexpe » Sat Nov 10, 2012 12:57 pm

I haven't had problems in the past week either. How did you manage to strike up a dialog with support? Whenever I send them any request I hear nothing back! :(
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Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sat Nov 10, 2012 1:48 pm

jasonh300 wrote:Or it could be the latest beta.


That certainly can't be ignored.
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Missing drives since iOS app 3.5 upgrade

Postby jasonh300 » Sat Nov 10, 2012 2:33 pm

The Waze champs communicate directly with support. We're the ones who relay the majority of the problems from the users to support. When they're being inundated with nanorep requests as they are right now, your individual reports are likely to take weeks.


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Missing drives since iOS app 3.5 upgrade

Postby jasonh300 » Sat Nov 10, 2012 2:34 pm

therubinator wrote:
jasonh300 wrote:Or it could be the latest beta.


That certainly can't be ignored.


I mean that the latest beta might've fixed it.

Is anyone with missing drives using Android or are we all on iOS?


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Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sat Nov 10, 2012 5:12 pm

jasonh300 wrote:I mean that the latest beta might've fixed it.


Yep - that's what I understood.
jasonh300 wrote:Is anyone with missing drives using Android or are we all on iOS?


In this thread? It's about the iOS app version 3.5. Prolly wont get many responses from Android users, I'd think!
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Re: Missing drives since iOS app 3.5 upgrade

Postby jasonh300 » Sat Nov 10, 2012 6:10 pm

therubinator wrote:
jasonh300 wrote:I mean that the latest beta might've fixed it.


Yep - that's what I understood.
jasonh300 wrote:Is anyone with missing drives using Android or are we all on iOS?


In this thread? It's about the iOS app version 3.5. Prolly wont get many responses from Android users, I'd think!


Okay, it was very early in the morning... :oops:

Being that I merged two threads about this, and they both were specific to iOS, and I haven't seen any separate thread mentioning Android, that leads me to believe it's an iOS problem.
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Re: Missing drives since iOS app 3.5 upgrade

Postby zexpe » Tue Nov 13, 2012 12:09 pm

zexpe wrote:I haven't had problems in the past week either.

I spoke too soon - since writing that, not a single one of my subsequent drives have appeared...
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