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Missing drives since iOS app 3.5 upgrade

Posted: Sat Nov 03, 2012 9:04 am
by
Does anyone else have missing drives since upgrading their iOS waze app to version 3.5?

On my last two commutes, the morning drives in both cases are registered and viewable in the map editor. However, both evening drives are missing. Both times I went off-route in evening, when I didn't in the morning. I don't know if that is a cause of the problem.

Missing drives since iOS app 3.5 upgrade

Posted: Sat Nov 03, 2012 2:56 pm
by AlanOfTheBerg
I've had drives show up with 3.5. Not likely an app issue.

Missing drives since iOS app 3.5 upgrade

Posted: Sun Nov 04, 2012 3:28 pm
by AlanOfTheBerg
Did you submit any map issues in the missing drive ?

Re: Missing drives since iOS app 3.5 upgrade

Posted: Tue Nov 06, 2012 4:27 pm
by AlanOfTheBerg
zexpe wrote:
WeeeZer14 wrote:Data compression is turned on by default now.
Now that's interesting; so there is no way to turn off data compression now?
No.

Re: Missing drives since iOS app 3.5 upgrade

Posted: Tue Nov 06, 2012 4:30 pm
by AlanOfTheBerg
- My morning commute drive showed up within 5 min.
- My morning commute yesterday is available.
- My afternoon commute hasn't appeared yet.

All are nearly exactly the same distance traveled. Drive processing is clearly not happy with something happening during some drives.

Re: Missing drives since iOS app 3.5 upgrade

Posted: Tue Nov 06, 2012 4:34 pm
by AlanOfTheBerg
WeeeZer14 wrote:What kind of network switches are going on at each end? Cell to WiFi on each? Same encryption on each WiFi (grasping as straws here)?
I usually have wifi off, so one end is LTE, the other is 3G. No known breaks in coverage during the entire commute.

Re: Missing drives since iOS app 3.5 upgrade

Posted: Tue Nov 06, 2012 7:40 pm
by AlanOfTheBerg
My problem would be at the work end, too, if I didn't have wifi disabled, as the default wifi there requires AD domain authentication to get through to the internet, so most non-work data is blocked.

Re: Missing drives since iOS app 3.5 upgrade

Posted: Tue Nov 06, 2012 3:38 pm
by CBenson
jasonh300 wrote:My theory is that if you end a drive and Waze can't immediately make an internet connection to upload the drive, the drive gets lost.
But you shouldn't lose the whole drive. At worst shouldn't you only lose from where you lost the internet connection.

Re: Missing drives since iOS app 3.5 upgrade

Posted: Tue Nov 06, 2012 7:56 pm
by CBenson
jasonh300 wrote:The drive uploads haven't worked like this for a while. The entire drive uploads when you switch Waze off. This all started with the last beta before 3.5 was released, so it may not have become an issue to the general public until 3.5.
Must be an iOS version issue.

Missing drives since iOS app 3.5 upgrade

Posted: Sat Nov 03, 2012 4:46 pm
by fvwazing
Longer drives take longer to process - shorter drives take precedence in processing. In a few days you will see all your drives.

Missing drives since iOS app 3.5 upgrade

Posted: Sat Nov 03, 2012 5:27 pm
by jasonh300
I'm missing drives going back to the beginning of October. It seems like any drive where I sent several URs gets lost. I've made drives specifically to record tracks through construction areas and to send URs to myself to fix things and verify map problems. This has happened 3 times in the last month.

Yesterday, I made a 30 km drive, leaving several URs on the way. When I got home, the 30 km drive home was showing within an hour but the outbound drive still hasn't shown up.

I've made several reports to support about this including one this morning but the keep saying that there's a delay of up to a week. That doesn't tel me much because I'm missing a drive from October 6 and a drive from October 20, plus there are a dozen other days where my 5 mile commute to work shows one way, but not the other.

So there is definitely a problem and I'm just going to keep reporting back to the developers about it until they have some revelation and see that there is actually a problem.


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Via my iPhone 3GS.