Missing drives since iOS app 3.5 upgrade

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Re: Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sat Nov 03, 2012 1:32 pm

Just check this sticky post first and then you can contact support via a help form on the Support page (appears after you do a search without resolution):

viewtopic.php?f=18&t=23084
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Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sat Nov 03, 2012 4:04 pm

Read a little closer: not all drives. Some showing up, some not.
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Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sun Nov 04, 2012 3:20 pm

fvwazing wrote:Longer drives take longer to process - shorter drives take precedence in processing. In a few days you will see all your drives.


Actually, I don't think it's that either. I did 2 long drives (113km) yesterday. The first one hasn't showed up but the second showed up almost immediately. The exact same drive from 3 days ago is missing in both directions.

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Re: Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sun Nov 04, 2012 8:29 pm

AlanOfTheBerg wrote:Did you submit any map issues in the missing drive ?


I don't think so. But I'll keep that in mind next time I notice a missing drive.
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Re: Missing drives since iOS app 3.5 upgrade

Postby therubinator » Tue Nov 06, 2012 3:19 pm

zexpe wrote:My current theory is that these are drives that were shared with friends _and_ a friend actually viewed the link.


Not mine. Haven't shared any drives at all.
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Re: Missing drives since iOS app 3.5 upgrade

Postby therubinator » Tue Nov 06, 2012 4:57 pm

WeeeZer14 wrote:2.) Data compression is turned on by default now. Client must be caching data to compress chunks and send. So it is possible we lose the buffer on shut down if it isn't successfully flushed.


I had always had Data Compression on in the previous version and never noticed this behaviour of missing drives, though.
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Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sat Nov 10, 2012 1:48 pm

jasonh300 wrote:Or it could be the latest beta.


That certainly can't be ignored.
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Missing drives since iOS app 3.5 upgrade

Postby therubinator » Sat Nov 10, 2012 5:12 pm

jasonh300 wrote:I mean that the latest beta might've fixed it.


Yep - that's what I understood.
jasonh300 wrote:Is anyone with missing drives using Android or are we all on iOS?


In this thread? It's about the iOS app version 3.5. Prolly wont get many responses from Android users, I'd think!
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Re: Missing drives since iOS app 3.5 upgrade

Postby usa_8ximq376 » Sat Nov 10, 2012 4:38 am

just ran into this on my phone - however i had connectivity issues at the beginning of the drive, not the end, which was my return trip home - the trip there showed up fine however. would love to help find any rhyme/reason behind this!
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Re: Missing drives since iOS app 3.5 upgrade

Postby WeeeZer14 » Tue Nov 06, 2012 4:18 pm

CBenson wrote:
jasonh300 wrote:My theory is that if you end a drive and Waze can't immediately make an internet connection to upload the drive, the drive gets lost.

But you shouldn't lose the whole drive. At worst shouldn't you only lose from where you lost the internet connection.

1.) URs may be involved in that it means there is more data for the drive thus more data to upload.
2.) Data compression is turned on by default now. Client must be caching data to compress chunks and send. So it is possible we lose the buffer on shut down if it isn't successfully flushed.

If buffer is based on size alone, it may be good to change to size OR time if the size is fairly large (say over 10 minutes worth of driving).
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