iOS 3.5.1 official feedback thread

These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

Moderators: Unholy, bextein

Re: iOS 3.5.1 official feedback thread

Postby AggieJM » Thu Dec 13, 2012 4:47 pm

perlin wrote:
AggieJM wrote:One other item I noticed was that the "cookie eating" behavior was a little erratic.

I was in an area on Saturday night that had quite a few unmunched roads, so I drove a few of them because I needed some details to make map updates. I noticed that when I would reach a section where the cookies displayed, the icon on the map wouldn't change and the cookies would stay behind. After I had driven a short distance, then it would start munching and quickly stop and show that I posted 1 point. On some really long sections, it would restart and go for a way, but it would stop again before I reached the end of the section.

I'll try to recreate this in my local area on debug mode, but I'll have to find some roads with cookies left on them.

If you succeed to recreate the problem, please send the debug logs and mention the date & time of the drive.


Will do. Just to confirm, I only need to send the logs from within the application, correct? Or is there another process for submitting them? Just want to make sure I'm getting the info to you in the right format.
AggieJM
Area Manager
Area Manager
 
Posts: 181
Joined: Mon Sep 26, 2011 10:15 pm
Location: Celina, Texas, USA
Has thanked: 5 times
Been thanked: 2 times

Re: iOS 3.5.1 official feedback thread

Postby davipt » Thu Dec 13, 2012 1:55 pm

perlin wrote:Is your auto-zoom set to non (no auto zoom)? If so, change it to "According to speed" or "According to distance" and the problem won't occur.


Ah-ha! That explains the intermittent behavior. The backend is constantly overriding my auto-zoom setting (maybe on purpose, good work), and then I go and set it to no zoom again, because as a CM I like to see the streets around me to check for any error. Yesterday there was a backend update that overrode the setting (and my patched language strings :() and I did reenable it before leaving work, hence why it failed yesterday evening and not in the morning.

PS: I can't PM contact orit or adriansinger here on the forums about the translations, any advice?
davipt
Waze Global Champs
Waze Global Champs
 
Posts: 2766
Joined: Tue Nov 02, 2010 8:51 am
Location: Oeiras, Portugal
Has thanked: 284 times
Been thanked: 593 times

Re: iOS 3.5.1 official feedback thread

Postby perlin » Thu Dec 13, 2012 12:58 pm

davipt wrote:
perlin wrote:
davipt wrote:Ahhhhhhhh. Because this doesn't happen every day - but then on the day it happens, it happens a lot - and as there was no client update in the meantime, I've been looking like crazy at the logs trying to find out if there was anything unrelated that could be causing it - network connectivity, lost gps, any setting I could have wrongly tweaked manually, but nothing made sense besides the logs lines of switching from 3D to 2D failing. Ok I'll wait for the next version then. Thanks!

Unfortunately it won't be fixed for the next version, but for the one after that.


That's bad, as it forces me constantly to stop and restart the client. Is there any mitigation in the meantime to avoid it besides not opening the alternatives map view? I've tried to set the map to 2D by default but it doesn't seem to help. :(((

Is your auto-zoom set to non (no auto zoom)? If so, change it to "According to speed" or "According to distance" and the problem won't occur.
perlin
 
Posts: 1312
Joined: Thu Sep 16, 2010 8:42 am
Has thanked: 4 times
Been thanked: 74 times

Re: iOS 3.5.1 official feedback thread

Postby davipt » Thu Dec 13, 2012 12:46 pm

perlin wrote:
davipt wrote:Ahhhhhhhh. Because this doesn't happen every day - but then on the day it happens, it happens a lot - and as there was no client update in the meantime, I've been looking like crazy at the logs trying to find out if there was anything unrelated that could be causing it - network connectivity, lost gps, any setting I could have wrongly tweaked manually, but nothing made sense besides the logs lines of switching from 3D to 2D failing. Ok I'll wait for the next version then. Thanks!

Unfortunately it won't be fixed for the next version, but for the one after that.


That's bad, as it forces me constantly to stop and restart the client. Is there any mitigation in the meantime to avoid it besides not opening the alternatives map view? I've tried to set the map to 2D by default but it doesn't seem to help. :(((
davipt
Waze Global Champs
Waze Global Champs
 
Posts: 2766
Joined: Tue Nov 02, 2010 8:51 am
Location: Oeiras, Portugal
Has thanked: 284 times
Been thanked: 593 times

Re: iOS 3.5.1 official feedback thread

Postby perlin » Thu Dec 13, 2012 12:38 pm

davipt wrote:Ahhhhhhhh. Because this doesn't happen every day - but then on the day it happens, it happens a lot - and as there was no client update in the meantime, I've been looking like crazy at the logs trying to find out if there was anything unrelated that could be causing it - network connectivity, lost gps, any setting I could have wrongly tweaked manually, but nothing made sense besides the logs lines of switching from 3D to 2D failing. Ok I'll wait for the next version then. Thanks!

Unfortunately it won't be fixed for the next version, but for the one after that.
perlin
 
Posts: 1312
Joined: Thu Sep 16, 2010 8:42 am
Has thanked: 4 times
Been thanked: 74 times

Re: iOS 3.5.1 official feedback thread

Postby davipt » Thu Dec 13, 2012 12:27 pm

perlin wrote:The symptoms is that the map stops panning to follow the current position. Or in other words, if I press the "target" icon on the left side (when the right shows the north, zoom in and zoom out ones), nothing happens, the map doesn't scroll to my position.

We are aware of this issue. It happens when you start navigation > view alternate routes map view
and then select a route from map view. The map changes to 2D and the "me on map" button doesn't work.[/quote]

Ahhhhhhhh. Because this doesn't happen every day - but then on the day it happens, it happens a lot - and as there was no client update in the meantime, I've been looking like crazy at the logs trying to find out if there was anything unrelated that could be causing it - network connectivity, lost gps, any setting I could have wrongly tweaked manually, but nothing made sense besides the logs lines of switching from 3D to 2D failing. Ok I'll wait for the next version then. Thanks!
davipt
Waze Global Champs
Waze Global Champs
 
Posts: 2766
Joined: Tue Nov 02, 2010 8:51 am
Location: Oeiras, Portugal
Has thanked: 284 times
Been thanked: 593 times

Re: iOS 3.5.1 official feedback thread

Postby perlin » Thu Dec 13, 2012 12:21 pm

davipt wrote:OK guys today I've spent 10 minutes before leaving the parking lot, going crazy with a certain bug I've reported before, but now at home I've double checked that it has to be a real bug and not something I haven't touched on the preferences file on my iPhone.

The symptoms is that the map stops panning to follow the current position. Or in other words, if I press the "target" icon on the left side (when the right shows the north, zoom in and zoom out ones), nothing happens, the map doesn't scroll to my position.

There are two things I notice that are surely related to this, but I can't directly relate the behavior to the end result
- sometimes the alternatives map was on 3D or rotated 2D, and sometimes the regular map switches automatically to 2D
- there was a lot more "looking for internet connection" messages over that period that should be, and I was surely with connection at the time

I've sent my logs right now (it's Dez 13 00:53 GMT) and tomorrow I'll have a look at them myself.
Right now I've started my client fresh, clicked on "navigate work", clicked on alternatives, map, the alternatives map was this time on 2D straight north as usual, select route, and then my regular map was switched back to 2D, centered in a place nearby but not even nearby the path of the route, and I can't center the map over my position. I can zoom in and out, point north, rotate, etc, but the left button does nothing. Right now it's possible I have no GPS fix as I'm at home, but this afternoon, during those 10 minutes, I was surely GPS active because my car was showing at the exact point when the client starts. (the self-centering only fails after picking the route, it always works on start).

ping me if you need more information, right now I'm too tired to go grab the cable and look again at the logs :(

We are aware of this issue. It happens when you start navigation > view alternate routes map view
and then select a route from map view. The map changes to 2D and the "me on map" button doesn't work.
perlin
 
Posts: 1312
Joined: Thu Sep 16, 2010 8:42 am
Has thanked: 4 times
Been thanked: 74 times

Re: iOS 3.5.1 official feedback thread

Postby davipt » Thu Dec 13, 2012 12:17 pm

Weird thing, my client lost the debug mode.

Here's again the hundreds of lines on my iOS postmorten about the yellow arrow, now with debug enabled.
I can't seem to find any small* or even arrows on that folder :(


[12:07:27 Info] Failed loading image data for file: /var/mobile/Applications/83E95FB3-75A1-4729-80E0-30108EB34D84/Waze.app/skins/default/small_yellow_arrow.png [canvas.c:2337 (canvas_load_image_file
)]
[12:07:27 Info] Failed loading image /var/mobile/Applications/83E95FB3-75A1-4729-80E0-30108EB34D84/Waze.app/skins/default/small_yellow_arrow.png [canvas.c:2284 (canvas_load_image_int)]
[12:07:27 Debug] resource small_yellow_arrow type=0 not found. [res.c:293 (res_get)]

Update: another missing file - a friend of mine is a Horse ?!?!

[12:07:42 Info] Failed loading image data for file: /var/mobile/Applications/83E95FB3-75A1-4729-80E0-30108EB34D84/Waze.app/skins/default/wazer_wazer_Horse.png [canvas.c:2337 (canvas_load_image_file)]
davipt
Waze Global Champs
Waze Global Champs
 
Posts: 2766
Joined: Tue Nov 02, 2010 8:51 am
Location: Oeiras, Portugal
Has thanked: 284 times
Been thanked: 593 times

Re: iOS 3.5.1 official feedback thread

Postby perlin » Thu Dec 13, 2012 12:14 pm

AggieJM wrote:One other item I noticed was that the "cookie eating" behavior was a little erratic.

I was in an area on Saturday night that had quite a few unmunched roads, so I drove a few of them because I needed some details to make map updates. I noticed that when I would reach a section where the cookies displayed, the icon on the map wouldn't change and the cookies would stay behind. After I had driven a short distance, then it would start munching and quickly stop and show that I posted 1 point. On some really long sections, it would restart and go for a way, but it would stop again before I reached the end of the section.

I'll try to recreate this in my local area on debug mode, but I'll have to find some roads with cookies left on them.

If you succeed to recreate the problem, please send the debug logs and mention the date & time of the drive.
perlin
 
Posts: 1312
Joined: Thu Sep 16, 2010 8:42 am
Has thanked: 4 times
Been thanked: 74 times

Re: iOS 3.5.1 official feedback thread

Postby davipt » Thu Dec 13, 2012 1:01 am

OK guys today I've spent 10 minutes before leaving the parking lot, going crazy with a certain bug I've reported before, but now at home I've double checked that it has to be a real bug and not something I haven't touched on the preferences file on my iPhone.

The symptoms is that the map stops panning to follow the current position. Or in other words, if I press the "target" icon on the left side (when the right shows the north, zoom in and zoom out ones), nothing happens, the map doesn't scroll to my position.

There are two things I notice that are surely related to this, but I can't directly relate the behavior to the end result
- sometimes the alternatives map was on 3D or rotated 2D, and sometimes the regular map switches automatically to 2D
- there was a lot more "looking for internet connection" messages over that period that should be, and I was surely with connection at the time

I've sent my logs right now (it's Dez 13 00:53 GMT) and tomorrow I'll have a look at them myself.
Right now I've started my client fresh, clicked on "navigate work", clicked on alternatives, map, the alternatives map was this time on 2D straight north as usual, select route, and then my regular map was switched back to 2D, centered in a place nearby but not even nearby the path of the route, and I can't center the map over my position. I can zoom in and out, point north, rotate, etc, but the left button does nothing. Right now it's possible I have no GPS fix as I'm at home, but this afternoon, during those 10 minutes, I was surely GPS active because my car was showing at the exact point when the client starts. (the self-centering only fails after picking the route, it always works on start).

ping me if you need more information, right now I'm too tired to go grab the cable and look again at the logs :(
davipt
Waze Global Champs
Waze Global Champs
 
Posts: 2766
Joined: Tue Nov 02, 2010 8:51 am
Location: Oeiras, Portugal
Has thanked: 284 times
Been thanked: 593 times

PreviousNext

Return to Waze App

Who is online

Users browsing this forum: Lmattellin