Get a sneak peek at whats next for Permanent Hazards on our April 7th Office Hours!
These forums are specific to the Waze mobile app. Post here if you experienced a problem while using the app, have a question about the app functionality or a feature such as navigation or search.

Post Reply
Forum rules
Waze App Useful Resources

Why does Waze make it so hard to get support?

Post by laseronefl
Why does Waze make it so hard to get support?

I emailed because the help via email interface on the app is broken and all I get is an autoreply. Where are the humans????
laseronefl
Posts: 2

POSTER_ID:11061900

1

Send a message

Post by AlanOfTheBerg
Sending an email is not supported. However, using the form on the Support page :shock: is how to get direct support.

What part of the app sends an email? Could you post a screenshot?
AlanOfTheBerg
EmeritusChamps
EmeritusChamps
Posts: 23627
Has thanked: 568 times
Been thanked: 3478 times
Send a message
Wiki Resources: Map Editing Manual | alanoftheberg@gmail.com
Oregon-based US Ex-Global Champ Editor | iPhone13Pro - VZ

Post by jasonh300
That's what the forums are for. What problem are you having?
jasonh300
EmeritusChamps
EmeritusChamps
Posts: 7568
Has thanked: 131 times
Been thanked: 530 times
Send a message

Post by jasonh300
laseronefl wrote:Good companies offer help via email and phone. And when they do, the form WORKS.
What form are you talking about? This is a free app. I don't know of any free app that gives telephone support. If you clue me in on what type of help you need, I can tell you how to accomplish that.
jasonh300
EmeritusChamps
EmeritusChamps
Posts: 7568
Has thanked: 131 times
Been thanked: 530 times
Send a message

Post by laseronefl
Good companies offer help via email and phone. And when they do, the form WORKS.
laseronefl
Posts: 2
Send a message